Universal Auto Body Repairs

4.5/5 β˜… based on 8 reviews

Contact Universal Auto Body Repairs

Address :

65 Racine Rd, Etobicoke, ON M9W 2Z4, Canada

Phone : πŸ“ž +799
Website : https://universal-auto-body-repairs.business.site/
Categories :
City : W

65 Racine Rd, Etobicoke, ON M9W 2Z4, Canada
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Erica Federico on Google

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My bumper needed to be repaired after my first accident. From day one Mathew was very kind, accommodating and helped me through the process with my insurance and setting me up with a rental. He went above and beyond to ensure that I was comfortable, and repaired my vehicle on time and looking it’s best! I am so happy with the job done, and look forward to bringing my car in for any other issues or concerns I may have. It’s very difficult to find a body shop that you can trust, and I can honestly say they exceeded my expectations! Thank you
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Erkan Ozcelik on Google

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??????????????Dont go to this mechanic unless you want to be out of your money. It almost looked like they were making the numbers up and adding unnecesary parts! After getting into minor collision, i had my car towed there (It was recommended by the tow truck guy). After going back and forth with phone calls and messages for over a month! they finnaly sent me list of parts and some of them had nothing to do with! I would not recommend this place at all! They all looked nice and down to earth people in the beginning but once they have you sign the
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murat kaplan on Google

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Had a really poor experience with this auto mechanic shop! Costumer service was absolutley ZERO. After my car was brought in i got in contact with one of the office guys, Matt. Someone whose supposed to walk me through the damages on my car one by one and explain to me why it is necessary. But instead, he emailed me list of repairs and parts that needs to be changed and very expensive payment. After going over the parts MYSELF printed on a piece of paper, i realized many parts werent necessary. When i tried to get in contact with him, he was not responsive and when he did pick up, he would try and keep the conversation minimal. As of almost like, he was dodging my concerns. PLEASE DON’T WASTE YOUR MONEY AND TIME HERE. DON’T RECOMMENDED
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Vedat Kaplan on Google

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TERRIBLE EXPERIENCE, I HAVE EVER HAD. I understand, mechanics can often take time to process but i had one to many issues with this shop. One issue that ticked me off the most was, when Matt (main office guy), told me if were to take our contract court i would right away lose and he technically owns my car because its in his shop and i signed a contact? What kind of a costumer service is this. I did not felt at ease with having my car sitting there for weeks! Bad people, bad service and bad management!
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Jake Dunat on Google

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Took my truck in after someone hit me from behind. I picked it up looking newer than before the accident. Matt and his guys were awesome. Highly recommend.
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Jason Augusto on Google

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I got sent to Universal Auto Body from a friend of mine. I have never made an insurance claim and have always been skeptical about body work due to hearing so many horror stories from family and friends. Matthew and Sebastian were great! They walked me through the whole process of the claim and promised me that I was in good hands. The exceeded my expectations! My car came back to me looking better than before. Very trustworthy and hard working guys. They will have my business going forward and definitely will be referred to friends and family. 10/10 would recommend
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Dave A. Ramnath on Google

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Hit & run was my situation, met with Matthew, he walked me through every step from drop off to delivery, including having a rental on site. Very impressed by the personal touch Matthew & Sebastian put into bringing back my 2014 VW Jetta. Honesty & transparency is #1. Absolutely 5 stars, first class treatment all the way. Thanks Matthew, Sebastian & the hard working crew at Universal.
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Antero Sousa on Google

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Been going to this body shop for years now. Matt goes above and beyond to make sure he gets my car looking like it did when I drove it off the delaships lot. I send all my friends and family here and they are always happy with the experience and detail of their work. I'd recommend this to anyone in need of a body repair for their car. Never had a problem and is always super quick with the repairs. Hands down the best body shop I've gone to. They do great work, are quick and have great customer service. Can't go wrong with these guys

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