Tire Exchange

4.6/5 β˜… based on 8 reviews

Contact Tire Exchange

Address :

3745 Trans-Canada Hwy, Cobble Hill, BC V0R 1L7, Canada

Phone : πŸ“ž +77
Website : http://www.tireexchange.ca/
Categories :
City : R

3745 Trans-Canada Hwy, Cobble Hill, BC V0R 1L7, Canada
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Greg Gage on Google

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Consistently excellent customer service, including the best value I know of on Vancouver Island.
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Mel B on Google

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These are great guys to deal with very helpful and you can sell your used tires there two !!!
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Jorden Windels on Google

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I bought a set of used tires here in Jun 2020 for a 2000 VW Cabrio to ensure it had safe tires before being sold. Got told "looks great, like new". Picked them up and had my shop mount them while car was in for other maintenance. I followed up with my shop in Feb 2021 and while discussing tires, I found out this set of tires was more than 10 years old. At time of purchase, the tires that Tire Exchange sold me were already 9 years 6 months old. My shop's recommendation was that they would not service them anymore, and should be removed from the road. I got about 3 months of driving out of this set before the car (convertible) went into storage for the off-season. I ended up having to buy a brand new set of tires from another company in Apr 2021. I followed up with Tire Exchange by email, but never received a response. While the sale was technically legal, as there are no aging restrictions on new or used tire sales in Canada apparently, I can't say I'm pleased with my purchase or the outcome. I trusted them as experts to provide safe and suitable used tires for this vehicle before I passed it on to a new owner, and should have done my own diligence and checked the tires myself, and decline to purchase this set. I definitely won't be back and would not recommend Tire Exchange to anyone.
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Sonia Desrochers on Google

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The staff are very knowledgeable and make a great team. Productive, reliable and smooth running business. Very friendly atmosphere!!
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vanessa c on Google

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I won't be returning to the Tire Exchange or recommending their services unfortunately. I know mistakes happen, but in the end I think their standards are low and that's not great when it comes to road safety. I came to Tire Exchange to SUPPORT your local biz, bought a set of used tires, and one had a hole in the tire wall (so a useless tire). It was flat shortly after having it done. 3 calls later over the span of a month, speaking with 2 representatives saying it would be refunded, I still HAVEN'T received a refund. I was kind on the phone even though I didn't receive that same patience from BOTH employees I spoke to. The refund I requested was just one tire and I'd rather not receive attitude when asking to be compensated for your company's mistake. Its not about the money, but integrity of your services and best practices. I came from off island due to lack of inventory where I am, and because I wanted to support you guys. I also went through a great deal of trouble to troubleshoot, fix and repair everything by myself, and purchasing a new tire. Sorry but I don't trust your services.
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Foster Richardson on Google

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UNMASKED STAFF Hard to score a local company that I've had generally positive experiences with in the past, and who provided good service today for replacement of a full set of tires. Unfortunately the experience today was marred by the complete absence of masks on any employee, including those working inside the customer service area. At this point in the pandemic it's hard to attribute this to anything other than intentional disregard of public health guidelines.
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Brian Scott on Google

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Allen and his crew are the best. They’ve looked after me, friends and family for a few years now and never disappoint. Thank you very much Allen for always being there!
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T G on Google

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Stayed late to help my elderly mom get safe tires on her van. We were from out of town and they went above and beyond for us. Great service at a great price! Thanks guys !

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