Tim Hortons

3.8/5 β˜… based on 8 reviews

Contact Tim Hortons

Address :

6802 50 Ave #110, Red Deer, AB T4N 4E3, Canada

Phone : πŸ“ž +978
Website : https://locations.timhortons.ca/ab/red-deer/-110-6802-50-ave
Categories :
City : N
Description : Canadian chain selling signature premium-blend coffee, plus light fare like pastries & panini.

6802 50 Ave #110, Red Deer, AB T4N 4E3, Canada
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Jestine Raabis on Google

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It's disappointing how downhill the customer service has gone. Not even look at you as they are handing you very hot drinks or anything you order, no manners, like it's an inconvenience for the customer to even be there.
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Mamie B on Google

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Ordered an XL coffee, got a Large. Ordered the turkey bacon club but never got the bacon. Ordered 2 double double with my friend we both never got sugar in our coffees. Why?
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Laurie Thomas on Google

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The staff are courteous and food is great. The ambiance of the restaurant was good. I'm from Edmonton, and I was surprised to see how small it was and informed ot is one of the larger Timmy's in Red Deer.
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Deb Wilson on Google

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Advertised as, Open 24/7. 9:30ish pm this evening, i went through drive-thru... asked for coffee and bagel with cream cheese. Employee said no food, only coffee and doughnuts. Sign in parking lot does not specify this. Even tho, all i ordered was a coffee, I was in lineup in drive-thru for more than 10 minutes. Very difficult to hear and understand employee on the speaker as well as at the window.
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Kendra V.S. on Google

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Every time I go here, the order takers either seem to be deaf and/or incompetent. I’ll ask for a normal latte with oat milk and two sugars and they give me a cinnamon oat latte. Or a vanilla creamy chill when I asked for a vanilla cream cold brew. Staff need to either learn the menu better or learn to open their ears!!
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Ramzes Ramirez on Google

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Very unsatisfactory service, they'll take your order at the drive through exactly whatever your order is, and by the time you get to the window it's something else in the bag other than the order you placed. I expect to get what i paid for rather than coming back twice for the same thing after 7 plus mins in the drive through, this has been happening almost every week atleast twice now,I got tired of coming back for the same order twice. So people avoid this place if you encountered similar issues, because it's Not going to change anytime soon unless owners do something about it ?
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W T B on Google

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Waited 5 min. in line tho I was the only one waiting to be served. I counted 7 people behind the counter. Then a guy comes to serve and asks me to wait a minute, which turned into another 4. Ridiculous to wait that long when the only customer in the line. Drive thru must be the better way to go. But I won't go back. Bad service is a one time trip for me. Not friendly. No napkins in with the muffin and donut in the same bag instead of separate. He never asked.
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Mia Giesbrecht on Google

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I went through drive through to get the remake of my farmers breakfast wrap today because Monday when I got one they forgot to put any hashbrown in it. I had called Monday after it happened and they took my name and number and assured me they would remake it. None of the employees new any info and I had to repeat myself 5 times to 2 different employees. Finally I told the guy I was talking to if they didn't know what I was talking about I would just pay because I didn't want to hold everyone up in line. I had to repeat this twice to him and repeat my order again. Finally I asked if he could hurry up because as I said I didn't want to be holding up the line. He interrupted me as I was saying this and said "Oh Yea, hurry up hurry up" in the rudest tone I have ever heard. I drove ahead and when I got to the window I told them "If that is how you act I won't be coming here again." To which his reply was " Good, don't". Now I was frustrated and probly a little impatient because I had been in line for 10 mins waiting in the opposite lane before I managed to get into the lane that was moving because the one I was in wasn't moving and I was just watching as the cars drive past beside me. However I wasn't being overly rude and I wasn't ignorant to him so I don't see how what he did was in any way ok or acceptable to me. Oh and the wrap I payed for today was a farmers wrap and guess what, it's missing the egg.

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