Tim Hortons
3.6/5
★
based on 8 reviews
Contact Tim Hortons
| Address : | 53 Dalhousie St, Brantford, ON N3T 2H9, Canada |
| Phone : | 📞 +978999 |
| Website : | https://locations.timhortons.ca/on/brantford/53-dalhousie-st |
| Categories : | |
| City : | T |
| Description : | Canadian chain selling signature premium-blend coffee, plus light fare like pastries & panini. |
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Mikayla Kruger on Google
★ ★ ★ ★ ★ My mom went to go and get me a coffee as a surprise today... when she went the worker was RIDICULOUSLY RUDE. An old lady with grey hair. She said she was the manager. If so, she should be fired. No manager should be speaking to customers this way. She was hostile before my mom could even get a word in.
She started arguing with my mom so much that she started making the coffee before my mom could pay, then demanded "Well, are you going to pay me??"
My mom had had enough and after being harrassed the ENTIRE time her order was made she walked right out of there without any coffee.
Workers here are not WARDENS and should NOT be treating customers like their PRISONERS.
This is unacceptable. Be nicer.
We will never be returning to this location again.
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Gil Cruz on Google
★ ★ ★ ★ ★ Avoid buying your coffee here at this location, the service is horrible after I places my order they puddled around looking for something 10 min later they realized that they didn't have enough cold brew to make my coffee, they finished the rest of my order I asked for a refund on my cold brew the response was I can't right now too many people in line waiting........please...this place needs a review immediately it's very dirty and disorganized all the employees walking around looking for equipment..
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Motus on Google
★ ★ ★ ★ ★ If I could give you 0 Stars I would. I waited in line tonight for half an hour both girls working ignored everybody standing in line I just wanted a muffin so I finally got fed up and went down to the one on Market Street was in and out of their doors in less than 2 minutes what a joke.
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Christopher Spark on Google
★ ★ ★ ★ ★ Most patient staff ever lol. Often just one guy working his butt off. Thanks!
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Theresa Tourville on Google
★ ★ ★ ★ ★ I order a coffee and two donuts earlier. One Villina and honey dipped and they have me two homey dipped. Then messes up my coffee I said 3 milk 4 sugar and they did triple triple with milk.. seriously horrible Tim's ever.. should have gone to the one across from the civic Center
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MANDEEP KAUR on Google
★ ★ ★ ★ ★ Paulaine greeted me with welcoming smile, I knew the right away that my coffee will be awesome and I wasn’t disappointed at all. She is great and co-operative. Thank you for the fantastic experience paulaine and I would give 5 Stars ⭐️ for the awesome staff. I will be back for sure and highly recommended ??
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Sruthy Raj on Google
★ ★ ★ ★ ★ I don't know what is happening in this place! Do they really care about customer service? The worst service I have ever got..one of the crew member was so much fustrated when I asked him to change the lid of my tea when he himself spilled tea all over the cap! Respect customers, atleast the ones who are respectful to you! Very disappointing!!!
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Corey Canning on Google
★ ★ ★ ★ ★ I've always enjoyed the downtown location.
Bus depo or at present location. My most
FAVORITE employee I love to be served by is JAMIE , , , ALL DAY LONG. SHE'S AWESOME
Thought I'd share that with the WORLD ! !
??? , , , Keep up the good work Jamie.
You've done such a great job and just thought it was worth mentioning, love you Jamie; Cor
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