Tim Hortons - Martensville

staff is helpful and quick to resolve issues. my iced capp had whipped cream, when i reminded them i didn’t want it, they quickly made me another one. great place

I would definitely give them less than ZERO. I went on Saturday Oct. 23rd at aprox 2:40 I ordered a small. French vanilla coffee and a breakfast wrap ( bacon and no hot sauce just mayo) easy enough. Got my coffee and the girl at the takeout window looked impatiently at the cook...finally went over to talk to her about hurrying (all of which I can clearly see from my raised position in a van). The cook had just paper wrapped my wrap but dropped it on the floor! She bent over infant of the takeout server...repositioned the wrapper and slammed into the wrap boxes that they use. She handed it off to the window server who placed it in my hand "like nothing was amiss!" I said..." so is this the breakfast wrap that I just saw dropped on the kitchen floor?" She shrugged her shoulders and went off to talk with the clumsy cook...strolled back (with no apologies) and said "we could make you a new one). I left! No offer to return my money or to speak with the manager, nothing! I went to the parking lot dumbfounded! I tried 3xs to call their office to speak with a manager...no one would answer! I tried 8 xs that day and no one answered. Today (Sunday) I called after lunch and asked to speak to a manager...she explained that she was the acting manager. Told her what had transpired the previous day. She sounded unimpressed with the complaint. Didn't ask for my name, or no. Or offer to repay me for my order. Said I don't know why no one was answering yesterday...maybe the phone was off the hook or something. Didn't ask for any particulars of time or order or a description of who served me or which cook NOTHING! just said that she'd pass it on to the manager tomorrow. Thanks for calling. UNBELIEVABLE!!!! never again will I or anyone I know frequent your store. I live here and try to support locally...But NOT NOW!

A good Tim's, the drive thru line can be pretty chaotic at times so I often order for pick up instore. Just wish this branch still carried skim milk ? ? ?

i went there this morning at 8:30 n got myself a sausage and bacon farmers wrap. idk who made it but just know it made me die n come back to life for another bite

Went there this morning and got a $4 coffee. Went to go take a drink and they only filled the cup half way, also not very nice staff. I live in martensville and will drive into saskatoon from here on out.

Great staff, great atmosphere, and when I have my puppies with me in the drive through, especially Mercedes, it's nice to see them get attention.

Even when you say “no chipotle sauce on your breakfast wrap cause it’s an allergy” they still put it on the wrap. The worst.

Love the friendly attention given by the staff of Martensville Timmy's. Though they were busy they had a warm ? welcome and they did their best to give me my order without a long wait. ? ? ? and at least their French Vanilla doesn't taste like dirty water like 1 T.Hortons I know.