Thetis Massage Therapy

4.4/5 β˜… based on 8 reviews

Contact Thetis Massage Therapy

Address :

582 Goldstream Ave unit 116, Victoria, BC V9B 2W7, Canada

Phone : πŸ“ž +98
Website : https://www.thetismassage.com/
Categories :
City : B

582 Goldstream Ave unit 116, Victoria, BC V9B 2W7, Canada
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Laurel Anne Stark on Google

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I went to the Belmont location and I feel like I got ripped off. This is what I got for $105 for a β€œone hour massage” ...I filled out multiple forms online, was asked to wait outside til my exact apt. time - due to COVID - no problem! But then was asked to fill out more paperwork (could have been done online with the other three forms?). My appointment was with Jessica who didn’t seem like she’d read the online forms I filled out. Spent more of my massage time explaining what I’d already put in the online forms. I went to the washroom quick and noticed it was ten after the hour. Poor bedside manner, the pressure was so light I wouldn’t call it a massage...it was super ticklish and because she kept breaking contact with no communication, I found it very hard to relax. No check-ins on what she was planning on doing or asking about pressure until I asked for a change and better communication. I still felt like it was inadequate pressure - much more like being caressed which I found really weird. She didn’t spend much time in the areas I indicated I wanted worked on, instead a lot of time in other spots we didn’t talk about. It ended an hour after I walked in - so I didn’t even get an hour massage - 50 mins maybe. I booked an RMT instead of going somewhere else for a β€œrelaxation massage” because I needed professional help alleviate some serious pain, unfortunately it was an overall stressful and frustrating experience. Honestly felt worse after. I’ve had lots of massages all over the world and this was the worst one. I don’t recommend this place.
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Mahum Azeem on Google

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Very skilled and knowledgeable massage therapists. They take the time to listen to my concerns and tailor the treatment to resolve any issues I have. They also bill directly to my insurance which is very convenient!
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Joana Connolly on Google

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This place was very clean and calming from the moment I entered. Staff are well educated and extremely polite and professional. I have had a few massages from different practitioners and they were all amazing. I will definitely be returning for more massages. I felt like they listened to what I needed and provided what I needed. Thank you to all the wonderful staff!
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Christopher Terrio on Google

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This is a review for my first and last reflexology treatment with Karen. To start, I arrived to an unorganized Karen who then asked me to pay up front, which I have not had to do before for any type of treatment. In order to keep to our time slot, I went ahead and paid in advance for a 1 hour treatment. At the 45 minute mark, I looked at the clock and was relaxed and happy to have another 15 minutes. She informed me she was done. I said I booked and paid for an hour and she replied that some people only need 45 minutes. I was speechless as I felt this should have been made clear before paying as I wouldn't receive full value. It seemed that she had other palces to be and was just wanting me to leave as quickly as possible. I left and sat in my car thinking that I still had 5 minutes left, as I watched Karen leave before my appointment would have been over. Overall, the treatment was good but the unprofessional and uncaring attitude, as well as the lack of value for what I paid, means I will not go back for reflexology or other treatments.
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Anonymous on Google

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Booked back-to-back couple message appointments months ago. They rescheduled both appointments do to an illness. Today I received a call letting me know that one of the newly rescheduled appointments today was once again needing to be rescheduled due to an illness, however my partner would be subject to a cancellation fee if she didn't come in for hers. Not happy that they couldn't waive this fee as we booked appointments together for the same time, and they were the ones to cancel for the second time.
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Roz Tashakori kia on Google

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I went to Belmont location and they were terrible! The location was messy and when i arrived there i asked if i can cancel it and they said they will charge me in anyway! The therapist was unprofessional and the staff were rude! I felt that i gof ripped off! thetis massage therapy is not recommended at all!
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Chloe rhodes on Google

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Amazing team! The therapists are really great at what they do, and now they have text notifications for the waitlist! Makes it a lot easier to grab an appointment on short notice during the busy season!
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g l on Google

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The customer service was quite poor at my massage last night. There was no one there until my exact appointment time. There was no water or cups in the waiting room. There were stains on the face pillow which also Was very uncomfortable. The floor/table were visibly filthy (and that is all you can see when on the table) the massage itself was quite good, but ended almost five minutes early.

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