The WORKS Craft Burgers & Beer

Name: The WORKS Craft Burgers & Beer
Address: 3500 Fallowfield Rd, Ottawa, ON K2J 4A7, Canada, J, Canada

4.3/5 ★ based on 8 reviews

Contact The WORKS Craft Burgers & Beer

Address :	3500 Fallowfield Rd, Ottawa, ON K2J 4A7, Canada
Phone :	📞 +8
Website :	https://worksburger.com/
Categories :	Restaurant , Hamburger restaurant , American restaurant , Takeout Restaurant , Family restaurant ,
City :	J

3500 Fallowfield Rd, Ottawa, ON K2J 4A7, Canada

Best Hamburger restaurant in Canada

A	A A on Google ★ ★ ★ ★ ★ Made me wait 30min for my pre-ordered takeout, only to find out that at the end of the chaos after everyone else had been served, it was my order that was sitting on their counter the entire time. And the staff laughed about it instead of apologizing, and offered no compensation for this unfresh, cold dinner. Unacceptable. Do better.
H	Henry Lau on Google ★ ★ ★ ★ ★ Pretty decent food, service is good.
D	Danny Gelbart on Google ★ ★ ★ ★ ★ Love the burgers, only wish the fries were a little better. Prices went up a little because of covid-19 but that was to be expected. Overall no complaints except the fries.
D	Danielle LeCourt on Google ★ ★ ★ ★ ★ This review was done by my 8 year old son, on his birthday. "This restaurant is the best! Their burgers are great, especially with chocolate and nuttella." "The shakes are delicious and the poutine is really good" "I've already asked my mom when we can come back!"
V	Vincent Gilbert on Google ★ ★ ★ ★ ★ We have been a multi-year, frequent (every Friday) customer of the works. They charge top dollar for the burgers and top dollar for their sides. You can't get $20 for a burger and serve a low-end side dish. Normally, the Works serves onion rings are big and golden. Tonight, they were a little shriveled, dark, dry things. When I called to let them know (and I was clear that I was not asking for anything nor was I asking for a refund), I was told that they were having supply issues and thanks for my feedback. I felt entirely brushed off. No "sorry about that" or anything beyond that it was default in their supplier. Yet we still paid top dollar.... Had the response been slightly empathetic and/or apologetic, I wouldn't have posted this review. Edit: August 2, 2021. I did speak to the manager and he did say that he would pass along the message to staff to at least apologize in the event of a sub-standard meal. I appreciate it and we have already been back with double our usual order as it was a friend's birthday. We stayed away from the rings for now. Let's hope their supplier comes back.
s	sanoji wijenayake on Google ★ ★ ★ ★ ★ I ordered the hipster takeout for dinner tonight. Upon getting home, we see that the onion rings are burnt (tasted charred) and the hipster burger should have more than 3 tiny pieces of oxidized avocado. I order from here all the time but I am very disappointed with my order today.
J	Jessica Lab on Google ★ ★ ★ ★ ★ i ordered the taste of heaven burger and added lettuce, tomatoes and raw onions. Upon arriving home with our takeout I had to restack my burger because it looked like they just threw everything on without a care. I expect this from mcdonalds but not the works. Very sloppy. Pretty disappointed. Who makes a burger like that?
N	Namrata Singh on Google ★ ★ ★ ★ ★ Had the most amazing lunch at Works today! They have a huge menu selection and you can pick the patty, toppings, buns and sides of your choice. We had The Hipster and the Getting Piggy with it and both were delicious. Sheri was wonderful too and had great recommendations! ? All in all, a good place for a great meal and some top notch service! Totally recommend checking it out.