The Well

4.6/5 β˜… based on 8 reviews

Contact The Well


1344 Queen St W, Toronto, ON M6K 1L4, Canada
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Rhonda Bennett on Google

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Okay: I went here for some months. At the time, I had some serious health problems that I would not find out about until a few years later. My practitioner was terrific, but either the front desk staff or the owner, not sure which, was intercepting my emails that I was sending to my practitioner, and the practitioner was not getting them. Very unprofessional and inappropriate. I looked into reporting them to a provincial regulatory agency for this, but I do not think that places like this are regulated, though the practitioners are. I understand that these practitioners have to deal with some clients who can be absurdly demanding, but I was never demanding. Asking for confidentiality in communication with your practitioner is not in any way demanding. These people also have my chart which has made me quite apprehensive. The fact that my emails were being intercepted was specifically told to me by someone who worked there and would know. I did not know what to do about any of this, except to quit going. I sat on it for a a very long time. I am writing this review to let you all know that your correspondence to any practitioner is NOT private. It should be, but it is not. The only thing I can do about it is to tell others. I have long moved on. All of this is unfortunate.
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Bonnie Yau on Google

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The service there is mind blowing! I got massage therapy a couple times there and everyone is so friendly and comfortable to talk to. Before even getting massage, they ask you a serious of questions from what your pronouns are to what kind of sounds you want playing during your session and most importantly if they have my consent to be massaged. The massage therapist I go to is Gary and he is very knowledgeable. He will go through and see what is wrong and explain to you what muscle is being effected. I highly recommend him! Also the person at the front desk is always helpful and has a soothing voice~
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Nico Robinson on Google

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The entire team at the Well is wonderful. I've been seeing Jessica for a few years and she is absolutely incredible. Attentive, knowledgable, and always goes above & beyond. Even through Covid, I've never felt more safe & comfortable getting a massage. I would highly recommend Jessica and the rest of the Well team.
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Backyard Button co on Google

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Jessica was awesome. It was my first massage in 30 years and what a great experience. I was nervous going in and she set such a comfortable and relaxing environment that I had no issues relaxing. She took the time after the massage to show me a few exercises to help with my stiff neck and headaches. Will be going again!
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bina ahmad.donovan on Google

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The staff and Frederic are truly awesome. I don't usually write reviews, but if you are in need of osteopathy treatment, this is the place to go. I have been an osteo patient overseas, was looking for one here in Toronto, went to a couple of clinics. Hand's down, The Well are the best! Thank you so much!!!!
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Richard Baksh on Google

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I was suffering from horrible lower back pain due to work related strain. I couldn't deal with the pain anymore and quickly asked A friend for A recommendation of A good place to get A massage to seek some pain relief. They recommended The Well and I definitely don't regret going. I made A fast and convenient booking online with RMT Jessica. The Well's online system also sends your friendly email reminders so you don't miss your appointment. When I arrived for my appointment the staff were very welcoming and friendly. After filling out the required documents I was greeted by Jessica and escorted to our appointment room which was very clean and soothing. Jessica then inquired about what brought me to The Well, what areas I would like her to work on and what kind of massage technique I would prefer. After A short chat she began the massage. Throughout the entire massage I felt very comfortable and relaxed, Jessica used A mix of both soft and firm massage techniques to target my trouble spots that we had discussed. She has A very nice, calm and soothing voice whenever she spoke and required you to adjust or switch positions. After the massage was finished my entire body felt relaxed and I recovered some of the lost mobility due to the stiffness and pain I had before. Jessica also provided me with A list of different stretches I could do to help with the stiffness and lower back pain which I found very helpful. My overall experience was fantastic and I would definitely recommend The Well and Jessica for anyone seeking relief for whatever ails them.
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Kristen on Google

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Great location for a standard RMT experience. Clean, professional, conveniently located in the Queen West/Parkdale neighbourhood. Direct billing through insurance is super convenient
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Paul Collingwood on Google

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Good massages. But, 1 star because I arrived for my appointment. My appointment was cancelled. they cancelled my appointment by phone call leaving a voicemail. Excuse me, it's 2022, who listens to voicemail? You made my appointment reminder by email, why not email me. Or buy a company phone and text customers/patients. Weak. My issue isn't that the appointment had to be cancelled.

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