The UPS Store - Maple Ridge
1.5/5
★
based on 8 reviews
Contact The UPS Store
| Address : | 22529 Lougheed Hwy. #260, Maple Ridge, BC V2X 0T5, Canada |
| Phone : | 📞 +7 |
| Postal code : | 2 |
| Website : | http://theupsstore.ca/366 |
| Categories : | |
| City : | X |
| Description : | Store offering shipping, packaging, printing & other services, plus office supplies. |
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Miharu Akimoto on Google
★ ★ ★ ★ ★ I would give 0 stars if I could, had a prepaid UPS shipping label and the owner refused to take the package.
Edit: after reading through some of these other reviews, it seems its for the best as my package was an extremely expensive PC being sent in for repairs, and if he had accepted it, something else likely would have gone wrong…
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Yroko on Google
★ ★ ★ ★ ★ Been trying to call for over an hour. Wont answer their phone. Finally got through to them, ask to back track an order using my address with someone else's name, refused to even listen and when i tried to explain, he hangs up. So if there is a Heather T out there reading this. Ur package has arrived and is probably at this store.
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Brian Romein on Google
★ ★ ★ ★ ★ There is not an option for ZERO stars, but if there was this store is doing everything in its power to earn it. From not having packages when the delivery slip says they would have it to closing 20 minutes early on a Friday night, this store is a joke. Customer service is so bad it's laughable. If you have the option I would recommend NEVER going to this store
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Tin on Google
★ ★ ★ ★ ★ Garbage of an UPS store.... owner said couldn't accept the return as its over 50lbs. First off he just looked at the box and assumed it's over 50lbs. Second he told me to "contact UPS about the return" and when I asked why he simply replied with the same thing.. contact UPS....so why are you even here as UPS store.
Absolte garbage of a store and service
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Melody Able on Google
★ ★ ★ ★ ★ We are very dissatisfied of the services we have received from the UPS Deliveries. It took us 2 months to receive a parcel and when we did it was all broke up. They replaced the parcel. Now we order another item which we didn't know that it would be delivered by UPS again and it has been over 1 month and they can not find it. This service is very bad..
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Christina Manke on Google
★ ★ ★ ★ ★ Should be a zero stars! Absolutely avoid this place at all cost! The guy is the rudest man. He will not provide a receipt and if you dare to tell him every other place does, then he tells you to "go there then" with such an attitude! The store was messy and disorganized as well. NEVER EVER will I go there again! I left and took my package to Surrey where I received wonderful UPS service.
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shaynna hughes on Google
★ ★ ★ ★ ★ Honestly didn't even wanna put a star! , This was my very first time going to a UPS store to pick up my package and right away I noticed the man working was not being very nice to the other customers infront of me, then my turn....he tells me to put down my paper and then ignore me then tells me my package wasn't there I said ok and asked when should it be here? He said again it's not here.....so I told him that he should treat people more nice and he said well I don't work for UPS, I said your still working in customer service and should be treating people better then this , yes I yelled at him only because of his bad attitude towards everything and everyone.he should be fired!
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David on Google
★ ★ ★ ★ ★ As with other reviewers I only chose one star as there is no ZERO star option for this store as well as UPS in general. The unapologetic guy strolled in 15 minutes late after scheduled opening and disappeared for a while. (I had wanted to mail my package Saturday but of course they take both Saturday and Sunday off, so I was there at 9 am Monday waiting for the store to open). Then he eventually, silently took my package while looking disgusted. So you can imagine his excitement when I asked for a receipt. Kind of a stick that idea where the sun don't shine look. Background, UPS has been deplorable every time I've taken a delivery at home by them. They literally throw the package somewhere in the vicinity of the yard and run away. I'm shocked why Costco and other big companies use these turkeys. And of course they still give you zero tracking information until the package arrives. I went online to ensure that guy had actually sent my package , and to this moment (that was a week ago) it is still unclear whether the package actually left the store. Zero stars or less is the result for this company and location. Hard to believe in this day and age of usually decent customer service everywhere else. I totally expected this, but unfortunately I had no option as my return method was determined by my supplier.
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