The UPS Store
3.2/5
★
based on 8 reviews
Contact The UPS Store
| Address : | 8623 Granville St, Vancouver, BC V6P 5A2, Canada |
| Phone : | 📞 +8777 |
| Website : | http://theupsstore.ca/146 |
| Categories : | |
| City : | P |
| Description : | Store offering shipping, packaging, printing & other services, plus office supplies. |
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Moses Lam on Google
★ ★ ★ ★ ★ Won’t provide receipts of ups drop offs
I came to return a $900 Arcteryx jacket. Employee said to just drop off the package and someone will scan it three days later. When asked, the employee refused to offer any type of receipt or scan the item.
Needless to say, I took the item with me and dropped it off at another ups location where they promptly scanned it and provided a receipt.
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Joel Alcala on Google
★ ★ ★ ★ ★ Boxes and parcels all over the place, and one person is trying to figure out how she can accommodate all the customers coming in. I sent my documents, but I never received a single email confirmation from UPS. Even if she reassured me that day, a tracking number will be sent to me.
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Retromachine on Google
★ ★ ★ ★ ★ There's no shame in updating your hours to close at 6pm. It's really more frustrating to get here only to find out that you have already closed for the day.
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David lee on Google
★ ★ ★ ★ ★ This is a poor UPS store that fiddled with the price it charged, secretly charging higher prices but downgrading service levels. For example, a five-day delivery package costs $34, but he delivered it in 14 days. It's a bad charge, and it's not just once.
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Manuel Perez on Google
★ ★ ★ ★ ★ Store closes way before their schedule, not very good customer service. I got here half hour before 4pm on a Saturday, literally the guy was starting at me and didn't open. Im not using UPS not never. Anyways, their service is way overpriced
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Bradley Meyer on Google
★ ★ ★ ★ ★ Never answers the phone. Wouldn't give me a tracking number right away (never experienced this before). Never got any email with my tracking info. Had to go back just to make sure my package was actually getting sent. Unreal.
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Andrew Murphy on Google
★ ★ ★ ★ ★ Update your hours online. It says here open until 6:30pm on Friday. I thought it might be risky to make it over in the last 30 min of opening, and what do you know? There's a sign on the door saying closed at 6pm. I wasted my time coming here.
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Mihaela Negoita on Google
★ ★ ★ ★ ★ If I could I would have give you 0 star! I am expecting a very important package, UPS came and left a slip at the entrance at the building, without no calling or buzz. I am home and now I have to wait until Monday! Very unprofessional and low customer service and communication. The shop should have known the name and phone of the driver and the driver should have tried later. I will make sure, I will never use ups and this shop service!
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