The Twisted Mug Cafe

4.2/5 β˜… based on 8 reviews

Contact The Twisted Mug Cafe

Address :

80 Station St #101, Duncan, BC V9L 1M4, Canada

Phone : πŸ“ž +77
Categories :
City : L

80 Station St #101, Duncan, BC V9L 1M4, Canada
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Elle Dee on Google

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Our coffee and sandwich was fine. However, I'm giving them one star (wish I could give less) because of the appalling attitude of the staff. After finishing lunch I asked it they had recycling for my recyclable items. She said she'd take them but would put them in the garbage. I said nicely, "no thanks I'll take them home...that's ridiculous". I stood and waited for my husband to finish using the washroom as I overheard her complain about what I said and call me names. I said, "really? I can't believe your giving me grief because I asked about recycling!" She said, "I can't believe you are arguing with me!" I said, "who's arguing? I simply made a statement that you should have a recycling bin because it's 2019 and we know better so we should do better!" To which I got more hostility in response. I will never go back. I did not deserve to be called names and made fun of because I care about our world and you don't. The better way to respond would have been something along the lines of...."You are correct. We should have recycling. I'll pass your comments on to my manager".
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Amanda Willner on Google

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Really great Chai Latte's!!! My favourite type. The only downside to this place is there isn't alot of food options I find, compared to other shops
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Mike MacPherson on Google

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Super-friendly staff, good coffee. Don't know what others are talking about with waiting, as it's rare you have to wait, even when it's busy. Panini sandwiches are under $8, and the baked goods are delicious, with gluten-free options, too.
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Darren Hewitt on Google

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I'm a retired veteran of Canada and I have a service dog. He is a clean well-behaved Golden Retriever. He wears a vest stating this and a collar. I've had a service dog for years. It's made a huge difference in my life it's got me out again into the public and enjoying life. Until I walked into the Twisted mug calf. Didn't even get to the counter before a man told me to leave because of my dog. Cearly he can see he was a service dog. He didn't seem to care, I tried to explain to him that he was a service dog that I was retired veteran of Canada and he had no right to refuse me service. Said he works for the Justice Institute as well. If he works for the Justice Institute you think he know the rules. He ended up serving me but by then it was too late I didn't feel welcome at all. Had a coffee and a muffin spoke to some really nice people in the store. I won't be going back.
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Andrew Cripps on Google

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If you like tea we had a really good mild Assam tea and felt relaxed, quiet and comfortable with a great selection of board games !
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Dylan Van Loon on Google

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At first glance this simply looked like an average Cafe. Boy was I wrong. I was delighted at the vast selection for beverages and food items, I felt as though I was in a restaurant. Truly astounding. So what about the customer service? Close your eyes and imagine, you're on a serene beach with white sand in Greece, they cater to your every whim, grapes and a fine wine. The service was like that and beyond, I felt like a poor mans Ryan Gosling! A young woman, Elaine I think her name was, made the upmost perfect peanut butter and jam sandwich I've ever had in my entire life. The technique and thought and effort that went into it, they truly put their heart and soul into everything they make here. The world needs more kindness, the world needs more Twisted Mug Cafe. Thank you.
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Chevyguy 83 on Google

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I've Been going to this coffee shop for years. Always has a small town friendly vibe. The baked goods are great good selection. The staff is always polite and friendly . Good prices Good to support local small town Business. Plus the know your name ! Or your Drink. The breakfast smoothie's are the very best.
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Dylan Eli Ton on Google

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Pretty good mocha, owner is friendly without being in your face, great place for a coffee and conversation downtown Duncan.

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