The Shoe Company
1/5
★
based on 2 reviews
Contact The Shoe Company
| Address : | 1570 18th St #11-12, Brandon, MB R7A 5C5, Canada |
| Phone : | 📞 +77 |
| Website : | https://www.theshoecompany.ca/en/ca/ |
| Categories : | |
| City : | A |
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Juana Godoy on Google
★ ★ ★ ★ ★ The store and employees the best , but manager is the worst, she yell to employees doesn’t train people, and even call my friend sketchy, my friend have a mental breakdown at work , she couldn’t take it and started to cry and if that wasn’t enough, she have another breakdown at her house because of how the manager screamed at her in from of customer, my friend even though about taking her life , :”(“” .
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C Evens on Google
★ ★ ★ ★ ★ Came into the store on April 27th, and unfortunately this visit brings this bad review. There was some confusion and miscommunication. The staff that was scheduled this evening did not handle the situation well. Instead of working with us to solve the issue, the woman behind the counter was extremely rude, and not willing to help us out. “I wasn’t the one who did X” At many customer service jobs, you would have a talking to for this remark, and guided to solve the issue. This resulted in both workers arguing between themselves, so we just ended up leaving. The store was gross, boxes that were not taken out, and there was spilt coffee on the floor that was not cleaned. I can understand having lots of customers, however there were not many people in the store. I don’t think I’ll be coming to spend money here again until they train staff on better customer service and housekeeping skills.
We were not asked if we needed anything either. It’s unfortunate to see the quality of customer service decline at this store. I remember having workers always asking if we needed anything, helping with sizing, etc; Again, I can understand if it’s busy, however it was not.
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