The Pan Pan Express Chinese Cuisine

Name: The Pan Pan Express Chinese Cuisine
Address: #2 Hebert Rd Unit 206, St. Albert, AB T8N 5T8, Canada, N, Canada

2.9/5 ★ based on 8 reviews

Contact The Pan Pan Express Chinese Cuisine

Address :	#2 Hebert Rd Unit 206, St. Albert, AB T8N 5T8, Canada
Phone :	📞 +7888
Website :	https://thepanpanexpress.com/
Categories :	Chinese restaurant ,
City :	N

#2 Hebert Rd Unit 206, St. Albert, AB T8N 5T8, Canada

Best Chinese restaurant in Canada

J	Julie on Google ★ ★ ★ ★ ★ Never would order food from here again. Got my order and was missing part of it and got something else so I called and the man was nice enough to bring the item missing and offered spring rolls for the inconvenience but we didn’t get them... the driver comes to the door and passes me the food and then asks for old food back... which I think is pretty weird we waited 40 minutes so my family was pretty hungry. Just not a professional restaurant at all. No taste in anything and the rice was poorly made.
B	Brittney Smith on Google ★ ★ ★ ★ ★ I'm so disappointed by this place. The service was quick, however the waiting room has those random free magazines you get out of those paper boxes and was alittle dirty. The food was meh. One of the meat dishes I ordered had very little sauce and tasted like it had been sitting on the warmer too long and my rice was overcooked. Also the broth in the wonton soup tastes like straight up water. I didnt end up finishing what I ordered and wasted my money. I probably won't come back here.
C	Colton Duckering on Google ★ ★ ★ ★ ★ If you're going to order over the phone make sure you are very clear with what you are ordering. We had order Veggie thick noodles, and egg rolls. Even asked if the egg rolls had meat in them. Lady on the phone said there was no meat, and then asked if rice was ok..... Once I got home with the food we find out they gave us Shanghai noodles with chicken. My girlfriend called them and very politely said we had ordered the Veggie thick noodles. They insisted that it was OUR mistake. Did not offer to do anything about the meal even after us stating that we can not eat this food we just spent $20 for. The issue is not that they messed up the order, it is that they blamed us – and offered no compensation. If they were understanding and had refunded us for the mistake, I would have rated 5 stars for the effort.... But the lady could not have been more rude. Just ranting at this point... Egg rolls were 9 out of 10 though.
D	Darlyn Hayduk on Google ★ ★ ★ ★ ★ Used to be great when it was Lingnan. They sold and for first few months it was same quality. Now the food is the.. absolute .. worst .. food... ever.. and I've eaten all over the world. Yum Yum Shrimp breaded instead of large prawns, dry, heavily greasy.. sauce not consistent.. only 2 pcs of peach. Dry spicy chicken.. no spices, bland and no veggies to flavour..too thick coating... it used to be tender pcs of chicken without thick breading and had nice amount of spice with onions and green peppers julienned. Sweet and sour pork had way too much coating and meat was sinuey, tough and dry. We were missing one dish completely. Missing lemon sauce. When I called about it, they were too busy to help me. They promised to fix the issues in the future and I should call back. When I called back the following week, they were difficult, refused to help until I told them I refer a lot of friends and family, then they only offered 10% instead of at least offering to replace bad dishes. Would not recommend this place under any curcumstances. Didn't even want to give it a 1 out of 5.
C	Cory Quinton on Google ★ ★ ★ ★ ★ I used to love this place! However the last few times I went it’s been horrible!! Not only was the ginger beef super over cooked and dry! But tonight was the last straw!! The beef was over cooked to the point it wasn’t even resembling beef anymore but I had a rubber glove omg my food!! When I called to make a complaint they made ME drive back to replace my order! NO ATTEMPT TO MAKE THINGS BETTER THEN THE REPLACEMENT WAS EVEN MORE OVER COOKED AND DRY!! Will never go back ever!
K	Kim Nguyen on Google ★ ★ ★ ★ ★ Just found this great Chinese food take out place (HongKong taste) Fast friendly service. $9.99 for big lunch combo
R	Rockyridge Brousseau on Google ★ ★ ★ ★ ★ This place has really gone downhill. The place has a bad natural gas smell. It also needs to have a thorough cleaning. There does not appear to be any pride in ownership. The food is also lacking flavour and appearance. This place is doomed to go bankrupt.
C	Cassie Pinkoski on Google ★ ★ ★ ★ ★ This was the worst costumer service I have ever experienced.. the man at the front desk was extremely rude and unhelpful with simply taking my order. I felt I was treated with such disrespect to the point I had to walk out before I had the chance to complete my order. Judging from the food reviews below I’m glad I walked away from this place.