The Medicine Shoppe Pharmacy

Name: The Medicine Shoppe Pharmacy
Address: 4277 Kingsway M41, Burnaby, BC V5H 3Z2, Canada, H, Canada

2.9/5 ★ based on 8 reviews

Contact The Medicine Shoppe Pharmacy

Address :	4277 Kingsway M41, Burnaby, BC V5H 3Z2, Canada
Phone :	📞 +
Website :	https://www.medicineshoppe.ca/en/british-columbia/burnaby/the-medicine-shoppe-pharmacy-292-7006508
Categories :	Pharmacy , Drug store ,
City :	H

4277 Kingsway M41, Burnaby, BC V5H 3Z2, Canada

Best Pharmacy in Canada

S	Shona Smith on Google ★ ★ ★ ★ ★ Had a wonderful and very professional experience. Claire is a delight to deal with.
B	Bruce Anderson on Google ★ ★ ★ ★ ★ The pharmacy has been reported as falsifying medical information and has lost its ability to provide prescription medications.
T	Tamanya-Waka C on Google ★ ★ ★ ★ ★ I'm in complete shock of the treatment I have just received from this Pharmacy since the past 4 days, It has never happened before they have been so amazing to me until this week, I have not had my medication delivered it's now day 4 missing my medication, that I should never miss at all not even a day, I have tried calling mmultiple times no response, yesterday I got a call from them saying they will bring it, nothing. No apology no concern that this is actually someone's life someone's health, unfortunately I'm starting to react to skipping treatment, I should probably call 911 to get urgent medication and consider changing pharmacies I'm really disappointed as they have never done this before, they have never skipped delivery before. Suddenly this Rudeness and negligence.
C	Chris (SkTChris) on Google ★ ★ ★ ★ ★ I used to love this place but apparently ownership has changed, it's distant enough from where I live that I have to call to confirm my prescription is ready before making the trip and that simple process has been turned into a seemingly impossible arduous task. The one time I did get a hold of them I was put on hold until my phone nearly died under the guise of "looking through faxes for it", and after trying to call several times later I was met with no answer and a full mailbox. Needless to say in its current state this place is not okay, it's bad enough that even the process of transferring pharmacies is going to take me a while since not even the one I want to transfer to can reach them. Check the rest of the recent reviews here too, apparently I've not gotten the worst of it.
R	Rafael Bradley on Google ★ ★ ★ ★ ★ We were customers of this pharmacy for over a year getting prescriptions for the family. There was apparently a change in staff recently and to our surprise the pharmacist that was in charge today was not really empathetic with us. To a point that even having coverage, the pharmacist yelled at us saying that we did not have any, while asking us if we pretended her to pay for our medicine from her own pocket while hitting everything with the folder full of papers and saying that she already had too much work. We called another Medicine Shopper branch and they helped us not problem and our insurance coverage was good. Very surprising, frustrating and stressful experience. Just sharing here to make everyone aware that this is very likely to happen to you!
G	Gen Lam on Google ★ ★ ★ ★ ★ I never thought i’d be writing a review for a pharmacy but this place really stood out that i felt compelled to tell others lol. For some reason this location in particular has amazing customer service. They really go above and beyond, and im constantly surprised by how friendly and attentive their staff is, even when i get different staff. They remember my name, even though ive had minimal interaction with them. They fill your prescription in a timely manner and have the common decency to call you to let you know if there will be a delay. And to top it off, today they delivered my medication to me the day before Christmas eve, even though i didnt ask them to, and even though i live across the street and couldve just done it myself. I wish every other business operated with such care, cant believe im getting this kind of vip treatment from a pharmacy!
P	Pookin W on Google ★ ★ ★ ★ ★ THE WORST CUSTOMER EXPERIENCE. This specific location at 4277 Kingsway is under investigation for providing false covid-19 vaccination certificates. As a result the provincial government has taken away their authority to provide prescriptions and be paid by pharmacare. They did not bother telling any customers, leaving us completely in the lurch unable to transfer over our medications to another pharmacy without starting from scratch. 4 days after it made the news and only after I left the message with their head office in Edmonton did they finally call me and say they were unaware of the situation which is not true. I found out fr the news 4 days previous bit when I called they refused to answer or return calls I had to spent 3 hours contacting all my doctors and specialists in order to have brand new prescriptions sent to a new pharmacy.
D	David Leask on Google ★ ★ ★ ★ ★ I’ve dealt with many pharmacies over the years, but this place, by far, has become my go to pharmacy. I even drive into Burnaby to deal with these guys. The current staff has been very friendly, helpful and always welcoming when I show up. They know me by name unlike other brand pharmacies who couldn’t give 2 you know what’s. I highly recommend.