The Flower Shop

Name: The Flower Shop
Address: 179 Gore St, Sault Ste. Marie, ON P6A 1M4, Canada, A, Canada

3.7/5 ★ based on 8 reviews

About The Flower Shop

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Contact The Flower Shop

Address :	179 Gore St, Sault Ste. Marie, ON P6A 1M4, Canada
Phone :	📞 +798888
Website :	http://www.theflowershoponline.com/
Categories :	Florist ,
City :	A

179 Gore St, Sault Ste. Marie, ON P6A 1M4, Canada

Best Florist in Canada

L	Layton Kooy on Google ★ ★ ★ ★ ★ There is a disconnect between the shops site and the shop. Be careful if you're ordering from out of town as my family did. What is pictured on the site may not be what you get and I'd heavily suggest calling and confirming/ getting an e-mail or something about the product from staff. The owner Emma I've noticed also replies to bad reviews with 5 star ones so beware not even the rating of the shop is accurate. Wouldn't recommend if you're not in town.
N	Nicole Takeda on Google ★ ★ ★ ★ ★ I had ordered Deluxe roses for $120 (18 roses) for Mother's Day, but my mother received the standard for $99 (12 roses). I was charged for the Deluxe order. I emailed to explain the error in my order, and was told by one of the staff that they sent the correct order. I then sent my invoice and a screenshot of the item from their website. I was then told that they would send the remaining 6 roses a week later, and I was still charged the full price for the error. I asked the staff not to do this, and then I got an incredibly rude email saying that they had accommodated my complaints in the past (e.g. sending incorrect flowers) and said that sending the remaining flowers a week later was sufficient. The staff even brought up an issue saying that one of the people that I had sent flowers to them was rude to a delivery driver 2 years ago! I don't know what that comment had to do with my order or even with myself. I will never deal with this shop again because of the unprofessional service and attitude.
J	Julie Battisti on Google ★ ★ ★ ★ ★ My husband bought flowers from this flower shop for our 26th anniversary. I was shocked that the money he spent got only purple daisies a few Gerber daisies and I think mini carnations. The were stuck in a vase as if bought from a grocery store. The daisies were wilted and squished all together, the white flower edges were brown. There was no arrangement to these at all. It was like they were in a hurry and tossed them in the vase. Anniversary means love If you didn’t have roses or other romantic flowers and at least add more than 2 colours at least tell the customer. Very disappointed. When my husband called they offered 10% off. My husband works out of town so I felt bad that he paid for these and they were pathetic. I wish I could post a picture! I arrange artificial flowers and do my own gardening I expected better from a flower shop. They were delivered to my place of work and all my fellow employees were shocked and told me to bring them back to show them.
j	julia jackson on Google ★ ★ ★ ★ ★ Be careful ordering from thiss shop. Eveyrthing about my order was wrong, including the delivery date. 84$ total for a delviery of a single peace lilly the owner tried to say is valued at 74$. I was expecting a bouquet of flowers as per pictures on the website. Avoid and take your business elsewhere.
D	David Vena on Google ★ ★ ★ ★ ★ I ordered flowers from The Flower Shop for our Aunt. I couldn’t be more pleased! Great service, accurate, beautiful flowers... all in a timely manner. The owner Emma was so helpful and polite.They truly are the best in The Soo!
T	Tina White on Google ★ ★ ★ ★ ★ I ordered what I thought would be a nice big bouquet of roses from here for my mom for mothers day. They sent 12 and charged me for what I actually ordered. They were also delivered a day early. When I asked for a refund they said my mom could bring back the roses in exchange for something else. I didn't really think that was fair since its their mix up. Wouldn't recommend ordering from here and if you do DONT do it online. Ask a lot of questions and make sure you know exactly what you're ordering. The website isn't accurate or the owners are just pure scammers. The prices are also a bit outrageous for the product they offer (sub par at best). If you have time to shop around for a florist, don't go here.
J	Jessica Cabral on Google ★ ★ ★ ★ ★ Concerning the 5 star review that the owner of the company gave herself with an “explanation” of what happened with the mix up on Mother’s Day, instead of responding as the owner to a review: The picture on the website under “florist’s choice” shows flowers, not a potted plant, with the clear indication that the choice that the florist would be making would be an assortment of flowers. I believe the picture posted of what was actually received speaks for itself. The total order was $85 after taxes and delivery. The order was a day early, not on the day it was ordered for (Mother’s Day). We live out of town and were disappointed with the experience and what was delivered. The only solution given was “have your mother bring the plant back and we will give her something else” - this was a Mother’s Day gift, and we were not going to have our mother be inconvenienced. We absolutely did not want both the plant and the flowers, a partial refund for the overpriced potted Peace Lily would have been acceptable, but the owner was unwilling to listen. Our mother also had to replant the Peace Lily already, as the roots of the plant were so cramped that they were growing out of the soil (basket clearly too small), and were beginning to rot in some spots. I think the owner should review her website ordering process, as it seems that there may be an issue with discrepancies.
E	Every Word (Jes) on Google ★ ★ ★ ★ ★ Ordered a bouquet of flowers for a total of $85 to be delivered on Mother’s Day. It was delivered on the wrong day, and instead of a bouquet of flowers, a potted plant with no flowers and a bow was delivered. Owner rude and unhelpful. Would never recommend this place to anyone.