The Blue Brick Crafts

4.1/5 based on 8 reviews

Contact The Blue Brick Crafts

Address :

5115 Harvester Rd, Burlington, ON L7L 6A2, Canada

Website : https://shop.thebluebrick.ca/
Categories :
City : L

5115 Harvester Rd, Burlington, ON L7L 6A2, Canada
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Terrilyn Makowski on Google

I really want to believe in this small business when I ordered yarn back in April. It is now the end of September, I have gotten 2 emails in all that time saying they were behind and I often see posting about new products on her Instagram page. If she would have stayed in contact and focused on the orders she needs to complete over designing new products I wouldn't have just asked for my return. I would have been fine with waiting if the customer service wasn't terrible. Don't order from here! I have never seen the yarn and cannot speak to its quality.
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JOHN LINE on Google

Great yarn and great customer service make this store a place worth visiting many times.
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Michelle O on Google

absolutely awful customer service. First time purchasing from The Blue Brick and I will NEVER order again! They don't answer emails, they don't update customers, and they act as if they are not grateful for your business. It took 6 months to get the yarn I ordered. It was not a dye to order skein of yarn and even if it was, that is an unreasonable amount of time. I reached out several times and only once they responding and it was extremely rude! I was going to cancel my order, but since they didn't answer emails, I wasn't sure they would even process a refund. Maybe that would have taken 6 months as well. Finally received the yarn and it is absolutely not worth the money. It looks beautiful on the website; it was totally different when I got it. I realize computers are different. I buy A LOT of yarn and this isn't because of "my" computer. THE WORSE I HAVE EVER GOTTEN!!!!!!!! NEVER AGAIN! Please don't waste your time, or money. AND the yarn is expensive. I know it is a painstaking process to make gradient yarns, so I am willing to pay the money! NOT AT THIS PLACE! Nothing special trust me!!! Also, charges a boat load of money for shipping from Canada to the US, but ships from New York! I'm confused! I don't trust this business one bit!!! AWFUL!
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Jeannene Bernard on Google

Shipped earlier than expected! The colors are awesome. I'm working on a shawl now, and love working with it. Would greatly recommend.
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Laura G on Google

I absolutely adore Blue Brick Crafts, I've done online ordering from them for years now, and one day hope to visit in person (I live in the states, so maybe post-plague) but until then I'll just keep enjoying their lush and gorgeous yarns and lovely patterns. Thank you for everything you do.
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Melissa H on Google

What an amazing place. I love absolutely everything they make and I just keep coming back for more. Honestly nobody else does this, The Blue Brick has a unique concept and they do it so so well. And they just keep coming up with new (amazing) ideas! In my experience their customer service is consistently fantastic. Definitely check them out!
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Annie Lavoie on Google

Always an amazing service and top quality product. The yarn is exquisit! Customer service is always quick and the people I deal with are always super nice. I only have the nicest things to say about this shop :)
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Meredith Sherry on Google

Fantastic products! The yarn is a dream to work with. The colors and the feel are amazing. The ceramic bowl I bought is perfect for a large cake of yarn and a delight to look at. Every time I purchase from The Blue Brick I am happy with the products when they arrive. I have used the Tito Hat pattern at least 4 times. It is one of my favorites and my teenagers love the finished product. That alone is a miracle. The only time I had to contact customer service they were so quick to reply. Love this group! One day I will visit in person!

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