Thai Express Restaurant Ottawa
3.7/5
★
based on 8 reviews
Contact Thai Express Restaurant Ottawa
| Address : | CF Rideau Centre, 50 Rideau St, Ottawa, ON K1N 9J7, Canada |
| Phone : | 📞 + |
| Website : | https://thaiexpress.ca/locations/ |
| Categories : | |
| City : | N |
| Description : | Noodles, stir-fries, curries & other Thai dishes served in a down-to-earth restaurant. |
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Mimi Clara on Google
★ ★ ★ ★ ★ DOOOO NOT GO THERE!!! I was waiting for 4 minutes before someone take my order and there was no lineup. I asked for a pad thai with shrimps. When I receive my pad thai, I count the number of shrimps as my friend told me to do. They only put 3 shrimp and the food was too gross and oily. 13$ for nothing!!! I gave them that back, the refused to give my money or add more stuff. So they dropped it in the garbage in front of me. People who work there have no respect for food and people!!!!!
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B on Google
★ ★ ★ ★ ★ Previous bad reviews were completely right: I ordered here via Skip the Dishes. What a mistake! The food was horrible - tasteless; overcooked... and the container for the soup broke. Skip gave me a partial refund, but frankly it should have been a full refund. I also waited 1 1/2 hours for this food to be delivered and it was the absolute worst Thai Express food ever. I normally don't post food reviews, but I want to warn others from wasting money and possibly getting sick from this food. Please don't eat there...
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John Lacroix on Google
★ ★ ★ ★ ★ I used to order from this location. This time I got chicken pad thai and the taste is HORRIBLE!!! It seems that they are using old stocks.The food was ready in 2mins and it was cold!!! The portion is getting smaller and very dry. Customer service is getting bad , you have to repeat your order a lot of times. I WILL NOT RECOMMEND THIS LOCATION!!!
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Austin Diamond on Google
★ ★ ★ ★ ★ I have been going there for a while now and had no issues until a couple months ago. My partner and I do not eat animal products, and some of the staff are amazing at accommodating, but the last few times we have gotten sauce made of fish or leftover chicken in our dishes. Those are accidents that are just something we have accepted will happen no matter where you go. This last time though was the final straw. My partner and I both received our dishes and they each had a full serving of chicken in them. It is sad to say but if you have dietary restrictions at all this is not the place to eat.
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Song N Nguyen on Google
★ ★ ★ ★ ★ pad thai looks like a hot mess, but it actually tastes pretty good. veri nice, will come back again.
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Ritchelle Beaubrun on Google
★ ★ ★ ★ ★ I know it was not an accident I said “ French Fried Rice with Basil and Shrimp I went today I was so excited I haven't had this in a while. I am so disappointed I wasted money and time never again now they are just not doing their jobs right giving people the wrong orders. I mean if you can't hear me say you can't and I will remove my mask for a bit so you can get my order right. I'm not going there again it's not worth the money for this location. I have never had a wrong order and the people are always so kind and gentle but this is ridiculous and not good customer service and two wrong orders. I hope it gets better or else I’ll just order something else at the food court. But anyway instead of Shrimp I got Fish something I never order in just disappointed and upset now. My order wasn't even spicy and I said extra spicy never again.
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Thomas L on Google
★ ★ ★ ★ ★ Seasoning was ok but ratio of meat, vegetables to noodles was way off (favoring the noodles over the nutrient rich ingredients)
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agun edun on Google
★ ★ ★ ★ ★ No consistency, you can order the same dish 50 times but you will get a range of very differently tasting dishes, with different contents, only noodles or rice will be true to order lol.
It almost seems like the person making it will make it as they would like it themselves. Today I got red curry and it wasn't even red it was that diluted!!!! No flavour whatsoever.
Giving two stars for the 20% of the time the curry tasted nice. My husband ate it so sorry no photo but I'm sure if u come back next time it will be the same
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