Templeton Windows Inc.
4.2/5
★
based on 8 reviews
Contact Templeton Windows Inc.
| Address : | 725 Vindin St, Midland, ON L4R 4L9, Canada |
| Phone : | 📞 +77 |
| Website : | https://templetonwindows.com/ |
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| City : | R |
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Eileen Steele on Google
★ ★ ★ ★ ★ I needed a piece of plexiglass for our annual Turkey Dinner. Everyone was so kind, professional. . . I am at a loss for words. The service I received was the best. Christmas came early this year and simply saying thank you seems so inadequate but it's from my heart. Thank you for all you do for so many. Templeton Windows are the best. Bless you all.
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Kevin Croucher on Google
★ ★ ★ ★ ★ Service team was great. No issues. Owner? Customer Service team? Wow. All they do is blame the customer. Would rather put cardboard over my windows than have this lack of professional behaviour group ever do work for me.
If I could give zero stars I would.
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B. D. Parkes on Google
★ ★ ★ ★ ★ Best Customer Service! I have nothing but positive things to say about this company. I recently had many panels of non-glare glass that I required to be ‘Re-cut’... and had great customer service. Everyone from the “bubbly” receptionist to the gentleman cutting the glass (Jamie)... proved to be very positive. I have used this company before... always great service... highly recommended!??
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Vuk Bogunovic on Google
★ ★ ★ ★ ★ Greg and Chris were great guys and did a great job changing my leaky old door with an awesome new one. I'm very happy with the overall service, quality and attitude of the people at Templeton.
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Janice Archer on Google
★ ★ ★ ★ ★ Had My Front Door Replaced very pleased with the service, re adjusted my screen door, excellent service
Thank you, definitely recommend.
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Rose Duhamel on Google
★ ★ ★ ★ ★ Very friendly staff,very helpful,I ordered glass ,they gave a glass until they could make us ours.Our glass fit perfectly!
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Mandy Branham on Google
★ ★ ★ ★ ★ We own a local renovation company in Simcoe County and Templeton’s is a company that we have a strong working relationship with. We love that Stu comes and measures for accuracy of the windows and doors we need. Their prices are very competitive. The products are the quality we need. It’s great when local companies support each other!
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Stephy G on Google
★ ★ ★ ★ ★ Update: we called them regarding the below issue and they came out and fixed the screen the same day. This helped redeem the situation, however the communication within this establishment needs more focus. Thank you! Changing from 1 star to 3 stars.
This was a disappointing experience. We chose this company because it is local to our community. We first contacted them on July 6th. Shortly after they sent an associate over to our home to measure the window. We then ordered the screen. Multiple weeks went by and we were told the delay was due to the frame not being available. Due to global supply chain issues with COVID we understood. Another few weeks go by and we follow up again, only to be told the screen is ready down in Mississauga, however they are waiting to have a full truck load to pick up before going to get it. Not a great customer experience so far. Further discussion is had, another week goes by and finally we are told the screen is ready for pick up. We do not have AC and the house has been very hot, so this was great news! My partner uses his lunch break to go pick the screen up, brings it home for the screen to NOT FIT. The associate that took the measurements, or whoever cut the screen, cut it too small so the screen doesn't fit in the window frame. We're going on 6 weeks now, after patiently waiting, only to bring it home for the screen to not fit.
This has been a terrible customer experience. Next time we will go to a box store or somewhere else where they clearly know what they are doing.
Measure twice, cut once!
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