Tecnic Montreal Downtown Driving school

A good school. However they will charge you 30 dollars for a cancellation unless you cancel prior to 48 hours. Out of my 27 sessions I had to cancel one due to an emergency yet they charged 30 dollars even after justifying my emergency.

We had a bad experience at Tecnic. The theory classes were fine. Boring and a waste of time but there’s nothing that Tecnic can do about it. The curriculum is set by the government. What really made the experience bad were the in-car classes and when it came time to go for the road test. Tecnic kept cancelling and rescheduling our in-car classes with very little notice. Also, each in-car session was with a random instructor. No consistency. When it came time for my road test, Tecnic was not helpful when I wanted to rent a car. They told me “Sorry we can’t rent a car at that SAAQ location, you have to call another Tecnic location.” I ended up renting a car from another school. For my girlfriend’s road test, she was turned away by the SAAQ because of bad paperwork. She had to waste an entire half day waiting for the test only to be told she wasn’t allowed to take the test because Tecnic provided her with a bad attestation. She was told she had to go to the Tecnic location downtown to get the right paperwork after she tried at the location near the SAAQ. What a waste of time. Also because like me, she rented a car from another school, that money was wasted too. We recommend going to a different driving school. Look for one with good ratings. We regret choosing Tecnic.

I had my first class on road. It was perfect. The instructor was nice and patient but really did not teach me a lot of techniques of driving. I thought he just wanted me to get that better feeling of driving. At my second class, I had a car accident. I had a different instructor this time and he was so rude to me. I tried to say Hi to him and ask his name. He was like 'you have my name on your schedule. Why don't you just look up to your phone'. I was like 'All right, so let's just start the class'. So since I started off the car, this instructor kept giving me attitude and did not talk at all except complaining me that I hadn't learned anything at the first class. I payed him to teach me how to drive not to complain that I didn't know how to keep centered in the road. While I'm driving, he picked up a phone call which stressed me out because I had been driving only for 30 mins in my life and that person just didn't care about that. So finally I hit a car as he wanted. I made my complains to the driving school but the receptionist couldn't do much about it. I ended up changing instructor and postponed my schedule to the end of June instead of finishing at early June. Worst experience ever. Not recommended at least not this location.

Very impolite and rude secretary at the downtown location. She will put all the blame on the students. They cancelled the classes but do not send any reminders or email, such a waste of money, time and energy.Highly unprofessional, feeling shocked, insulted and is never treated by someone in this manner in my entire life by customer support. Secretary was supposed to clear the doubts, instead blames in a very rude way. Will not suggest anyone or rather prevent people from going to this location.

Awful front desk receptionist. Very unprofessional behavior. She does not care to help you. She will insult you, trigger you to get confused and nervous and then she will teach you how to talk. She will not listen to you but will make you listen to her in a very rude and impolite manner. The teachers of this school are good but after talking to the front desk person, you will not have the mood to go further. I will never recommend anyone to join Technic Downtown. I have wasted my money. Will not continue anymore.

wow! i can't believe all these negative comments that people have written. i've had nothing but amazing service at this school. the monitors are great. if ever you decide to take courses there (while ignoring these negative comments) i would recommend Ali and Ihab! they've been nothing but efficient with me when i took my courses. as for the receptionist, cut her some slack!! do any of you know how hard it is to be a receptionist? how many clients they help in a day? all your negative comments make me feel like you guys have been badly raised by your parents. i have nothing bad to say about her. she's been nothing but sweet and patient with me. this school and the receptionist, both deserve 5 stars. keep it up!! :)

Truly one of the worst customer service experiences I have ever had. I requested an attestation in order to change to a driving school that was closer to me, that had a lot more course availabilities than tecnic and offers classes in English. Anglophones beware, this school claims to provide courses and services in English, however good luck finding English courses or even speaking to someone on the phone in English, it’s a struggle. I was informed by the AQTR (Association Québécoise des transports) that an attestation was simply a printed and signed record of all completed courses, however tecnic chose to stretch it to the maximum 10 business days they are legally entitled to due to the fact they were unhappy I was withdrawing from their school. The school phoned to say that my attestation would be ready to pick up on the Wednesday, however I received a call the same day saying the person who was supposed to have brought my attestation to the downtown location did not show up, so I would yet again have to take time out of my day the following day to go all the way downtown to pick up a printed paper. As I was already almost at the downtown location the following day, I get a call saying that they have “misplaced my file” which is funny because anytime they want payment, they’re quick to find my file. I was then told that if I wanted to have my attestation (which they had already promised a day earlier) then I would have to go all the way to the Langelier tecnic location or else I would have to wait again until the following week to pick it up at a location near me. I wanted to never deal with them again, so I went all the way to the Langelier location to pick up my attestation, despite being inconvenienced now for the 3rd time. Once I got there to retrieve my documents, I had the unfortunate pleasure of dealing with a “Chantal” who greeted me with an eyeroll. She was aggressive, rude and would not assist me unless I spoke to her in French. When I asked her why it was necessary for me to come all the way to the Langelier location when I had signed up at the downtown location, she was quick to tell me that it was my choice to come all the way there despite it being their mistake; absolutely no accountability. This school is classless and frankly a joke, I would not recommend either of these tecnic locations and would not wish this nightmare on anyone.

Where do I begin? The pro's: I received my refund in whole and within the 2 week timeframe guaranteed The con's: I did not expect this level of unprofessionalism and slackness from a driving school listed on SAAQ. 1. I was called to tell me to come collect the "text book" from the school and per the website, they say they were open till 6:00 PM. I call the receptionist and after 28 mins on being on hold, she tells me she needs to leave at 4 so she will close early & committed to being open till 5:00 PM the next day. Since I work late on the weekdays, my husband left work early to go collect the book on my behalf, and of course she wasn't there again. I called in and whoever answered said that the receptionist must have left AND SHE DOESNT KNOW WHY and that I have to try again the next day.... I never got the book 2. When I called in to get a refund because of how tired I was of the level of service, I was on hold for another 30 mins and then gave feedback regarding the quality of service and was told "you anyway now are not going to take part in the service". 3. When it was time to get my cheque back, the lady who calls me goes off on a French rant.. I explained to her many times that I am not fully well-versed with French and to please let me know in English.... SHE SPOKE FULLY IN FRENCH... I just remember repeating everything I "assumed" she was saying in English. I would not recommend this school to anyone searching. The level of unprofessionalism is appalling. 3 different days, 3 different excuses for closing early and sitting on hold for an average of 20 mins each time just to be given a "I dont know why" reason.