Tangerine Asian Cuisine

3.6/5 based on 8 reviews

Contact Tangerine Asian Cuisine

Address :

12260 Yonge St #5, Richmond Hill, ON L4E 0W5, Canada

Phone : 📞 +988
Website : http://www.tangerineasiancuisine.com/
Categories :
City : E

12260 Yonge St #5, Richmond Hill, ON L4E 0W5, Canada
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Mehdi Sayffi on Google

One of the worst experiences we have had in food in a very long time. The Tiger Shrimps were absolutely awful, the pictures attached are the shrimps that needed to be spit out because they were so bad. The rice was half cooked and imposible to eat. So $60.00 later, they all end up in the garbage bag. The establishment owners may think that they got rid of some old shrimps and it is gone but what is gone and would be not back is the customer that is so hard to attract.
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Dimitri C on Google

My family has been ordering from tangerine for the last little while now. Every time we've ordered the quality has seemed to drop a little but we didn't mind, it was still good. Ordered today though and they were out of shanghai noodles. No problem, we will grab the rest. Once we picked up our food and started opening everything at home, we noticed the Cantonese noodles were extremely dry. Like super crunchy dry. Not even just a few noodles, all of the noodles. Tried mixing them to soak them with the sauce but it barely helped. We called to explain and they tried telling us that this is how they always are. We've ordered the Cantonese noodles 5+ times before this and we've never had them like this. The chicken balls also barely had any chicken this time around, and the honey garlic chicken we ordered was dry and barely had any sauce. Extremely disappointed in our experience this time around and their response to it. We will not be going back. Time to find another restaurant to order from.
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Dharmesh Mistry on Google

Great food and quick service. We usually get take out from here, but this time we ate in. The food came within 10 minutes from ordering. We ordered a few vegetarian dishes. The schezuan had the right amount of spicy heat. The manchurian balls tasted great. The veggies in black bean sauce were tasty. The kids enjoyed their Hakka noodles. The waiter was very nice and friendly. Overall a great experience at this level location.
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Annie H on Google

Ordered with Uber & they sent the most horrible smelling hot and sour soup and no taste! I’m one of their regular customers. Their beef with peanut sauce also had a pungent smell, made us gag n not be able to eat and again no flavours as we get with our regular orders. Keep in mind, we r regular customer ordering almost every week and have had these dishes before and love it! So disappointed and waste of money for this order. Please stop changing/experimenting with the recipes. They r better as they r… or u will lose regular customers ;(
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Wazzy R on Google

One of the worst customer service I have ever experienced. We live two hours north of this location, but we come here all the time as we love their food. This afternoon, on the way to the restaurant, I called to place an order for pick up. One of the employees, “Alex” answered the phone. As I was giving him the food order, and advised him that we are on our way and will be there in 10 minutes, his response was “You don’t decide the time, I’ll tell you the time”. I never asked him to prepare the order within 10 minutes. I am not sure whether he was having a bad day or something else, he was extremely rude over the phone, and we needed up having to cancel the order. We will never be coming back to this location. I’m sure this is not gonna make any difference in their business, but I really hope the management sees this review and speak with Alex, and possibly teach him some good manners.
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Jason Seok on Google

No customer minded business. Visited around 1230pm no one in the restaurant for lunch. All 3 staff were sitting down and looked at me for few seconds...wonder why....weird...and advised to be seated. Washroom were locked and asked for the key and they were speaking in different language each other......I assume they don't want their customers to use their Washroom. Dinner menu were introduced and we asked for lunch menu. The waitress walked away without a word and came back dropping the menu on the table and again walked away. At this moment.. I should just left....anyway I had to finish my meal because of hungry girlfriend. But I would never support this business again. I wish you all should know before you visit this place.
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Geannine Balbontin on Google

Absolutely horrific customer service. 1. I walked in and the staff for no reason at all greeted my daughter and I so rudely . My daughter (11yrs) was deciding what she wanted and she couldn’t do quick enough for this lady. 2. I ordered cantoneas chicken chow mein , it was literally a pool of sauce. My daughter had to dig under the sauce for noodles with literally 2 slithers of chicken. I addressed this with the front staff and they called out an older man that appeared to be the owner or manager. He said thats how it was made and he didn’t ask me to come into his restaurant, that i had come in voluntarily. I was completely taken away of the garbage of response he gave me. What kind of business owner says that to a customer. The food was not edible and absolute trash. Save your money and support a business that actually care about quality and customers. I will NEVER give this restaurant my business again and I SO NOT recommend this restaurant in any way.
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Anthony on Google

The photo says it all. Craziest part was that there was 3-4x the amount of the noodles that I ended up chucking beforehand. I tried my best to salvage whatever chicken I could find amongst the hellfire of noodles they gave me. When I opened the lid, there was an entire BRICK of noodles shaped to the dimensions of the container. I cannot believe how bad this restaurant is. Staff are miserable to put it lightly. Spend your money elsewhere… there are no redeeming qualities about the restaurant and it’s staff. Sorry.

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