Symend - Calgary
About Symend
When the global pandemic hit and put millions out of work, companies had to align their customer engagement strategies with a different way of doing business – drastically reducing or eliminating the transactional nature of customer relationships. For TELUS, keeping Canadians connected and informed became top priorities.
All companies were taken by surprise, and Canada’s leading enterprises were no exception. As uncertainty increased, call centre volumes skyrocketed across the country and customer service teams were unprepared. Delivering the right message at the right time was essential for companies trying to maintain customer service quality during this unprecedented time.
In the Canadian telecommunications market, competitive intensity is high, and churn is a leading risk factor that directly impacts customer service delivery. By choosing Symend’s science-based customer engagement solution, TELUS continued to deliver on its long-standing commitment to putting its customers first as a distinct leader in customer service excellence and loyalty.
Contact Symend
| Address : | 411 1 St SE #1700, Calgary, AB T2G 4Y5, Canada |
| Phone : | 📞 +879 |
| Postal code : | 2 |
| Website : | http://www.symend.com/ |
| Categories : | |
| City : | G |
|
T
|
Teamsters Union Local 855 on Google
★ ★ ★ ★ ★ |
|
I
|
Isabelle Wilson on Google
★ ★ ★ ★ ★ |
|
H
|
Hanif Joshaghani on Google
★ ★ ★ ★ ★ |
|
P
|
Pooya Talebi on Google
★ ★ ★ ★ ★ |
|
K
|
Keiver Tremblay on Google
★ ★ ★ ★ ★ |
|
J
|
Jeffrey Schatz on Google
★ ★ ★ ★ ★ |
|
D
|
Daniel MacDonald [Archive] on Google
★ ★ ★ ★ ★ Solid team & platform.
|
|
P
|
Pargat Nandra on Google
★ ★ ★ ★ ★ I work here and I can proudly say that it's best company I have ever worked for. Great friendly work environment with great staff and very nice and energetic CEO.
|
Write some of your reviews for the company Symend
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Software company,
Nearby places Symend
