Sunrise Village Dental Centre

This is a great place to go take care of your teeth. The team was very professional and provided both exceptional care and service. The place is very clean and bright. Dr. Bin Tan is awesome and did a great job. She explained very well what was going on and provided solutions. She was very gentle, kind and caring. I felt that I was in good hands. I wish I had switched to them sooner. Great attention and service. would highly recommend to anyone!!!

So a good friend of mine went into the sunrise village dental clinic in Vancouver at 2538 Hastings street to become a new patient there as he and his wife just moved into the neighbourhood. As he was filling out the new patient form some mean old Vietnamese woman with glasses was extremely rude and talking about my friend Fernando. She was making fun of him about his teeth and how bad they were to her other staff in her own language,(Vietnamese). Little to her surprise my friend is married to a Vietnamese woman and also has learned to speak and understand the language. The sad thing is, my friend wrote a review and somehow the dental clinic had it removed. My friend has been in contact with a supervisor from google and most likely will get it approved to be reposted. We can’t stand for this type of behaviour. Especially now a days with everything going on not only in the world but in BC/Canada. How dare that monster speak about my friend who is only going there for help. Shame on this woman. How dare her be so disrespectful to someone who is already vulnerable because of his bad teeth, but now he has to worry about getting made fun of at the one place he should be allowed to feel most comfortable. Shame on the owner for not doing better and approaching the situation with a more caring and thoughtful manner. I will constantly continue to check in to make sure my friends Experience at this dental clinic is exposed and made public. Shame on you sunrise village dental centre. Shame on you.

I’m giving two stars because the dentist was really great and everyone was pleasant. But I’m giving negative three because I’m a wheelchair user and specifically asked, more than once, if the space was wheelchair accessible. I was told it was and to be clear it 100% is not. When I called to inquire the receptionist was nice but her communication on this was extremely poor. The day of my appointment someone called to double check my needs but I just got the nonspecific voicemail so I called back. When I spoke to the same receptionist again she clarified that they wanted to ensure I could navigate the space because “the office is small” and I said that as long as I could get my chair next to the exam chair and X-ray chair I could transfer. She confirmed that was fine and I didn’t even know their were stairs to the X-ray machine until I got to the exam room. No one said anything when I arrived or while I waited. Not a word. To be clear, accessible does not mean my small chair barely fits in the very small room and can’t really turn in the very narrow hallway. It also doesn’t mean there are stairs to get to the X-ray. If I have to be able to get out of my chair (not including transferring to the exam chair) to access a space to access something it’s not accessible. “Yes we’re accessible but there is a few steps” is not accessible. If you don’t understand the meaning of “accessible” and you don’t train your staff to understand “accessible” you stand to make people with disabilities feel disregarded and embarrassed and waste their time. It’s 2021, I shouldn’t need to have my wheelchair sit in the hallway next to your scrub sink and tool processing area while I feel awful that no one understands that how important clear communication is to people with different needs.

The clinic is patient focused with great service. Soudabeh is my dental hygienist, and she is really professional and takes care of patient's comfort.

10/10! Sunrise went out of their way to accommodate me when I had a scheduling conflict which I hugely appreciated. All the staff were so nice and made me feel so welcome. Thank you Sunrise Village Dental!

Great service! Everyone is friendly and professional. Dr. Tan is the best. She is always kind and helpful. She puts patients first and provides proper treatment.

This place is great! I have had a lot of negative dental experiences in the past. This caused me to neglect regular check up's and cleanings for quite sometime. But my experience today has completely changed all of that for me! Everyone here was so kind and my cleaning went great. This place is great.

I have been going here with my whole family for 20 years ! The best experience ever . The kindest staff. Always willing to help and be innovative and make me feel special . They do not care about the revenue the place generates , rather the amazing relationships and care for our teeth . Dr.Nguyen, is AMAZING! She is kind , gentle , and experienced in her work . Would I would highly recommend !