Summus Inc
Summus - Alarms, Security Video, Access Controls - Summusinc.ca
Signals are sent via phone, cellular or IP communicator to our station.
An operator at the station will call the site number we have on file to verify the alarm.
If a known user with a valid password answers the call and reports the alarm as accidental the process stops here.
If no one answers or the call is answered by someone who can not provide a valid password our operator will begin dispatch procedures. Generally this involves calling the Police Service with authority in the area and the keyholders listed on file. The call plan can be modified at the request of the client to call whomever they want in the order they want, depending on the alarms received.
The operator will call the keyholders we have on file in order they are listed until we reach a keyholder who agrees to attend the site.
The keyholder’s responsibility is not to apprehend a burglar. The keyholder assists the police in gaining access to the site, reporting damage and securing the site in the event a window or door has been damaged.
If your alarm goes off and you know it’s an accidental alarm get ready to answer the phone. By identifying yourself with a valid password you can cancel the alarm at that point and avoid unwanted dispatches.
Contact Summus Inc
| Address : | 219 Railway St, Douglas, MB R0K 0R0, Canada |
| Phone : | 📞 +8777789 |
| Website : | http://www.summusinc.ca/ |
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| City : | K |
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Scott Leflar on Google
★ ★ ★ ★ ★ Switched about 6 years ago ..... Jay and Ted made it a seamless transition....even when we explained we had no land line. Top notch guys and I have recommended them to many people already.
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Esther Brandon on Google
★ ★ ★ ★ ★ My experiences with Summus have always been positive. They have always been professional & their services have always been the best!!! I highly recommend Summus for all your security needs!! I know you will be pleased!
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Richelle D on Google
★ ★ ★ ★ ★ I recently had an issue with my alarm while I was away. They sent a technician to my house to disarm the alarm after one of my young children set the alarm while I was at work and they were home with a sitter. The technician that came to the house was so nice and taught my oldest son some things about the system. This company is absolutely amazing and when I was in a panic they did everything possible to help!! Thank you so much again :)
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B D on Google
★ ★ ★ ★ ★ Signed up with Jay about 6 years ago, Summus has always provided us with great service. We have recommended Ted and Jay to several family and friends, keep up the great work guys!
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K Wilson on Google
★ ★ ★ ★ ★ I have been a loyal customer for 19 years. Summus Inc goes over and beyond! Everyone is very helpful and kind. If there are issues, they are fixed immediately!
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H. Earl Cheasley on Google
★ ★ ★ ★ ★ Signed up about 4 years ago and have had no issues. I appreciate the calls of concern when I forget to turn alarm off in garage or am burning food. I moved this summer and Gabriel and Lane hooked me back up and didn't miss a beat. I also had a certificate the same day to provide my insurance provider. I have recommended Summus to family, friends and connections at work looking for alarm or camera services.
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Jodi Gancher on Google
★ ★ ★ ★ ★ We had our alarm system hooked up today and can’t say enough good things about the customer service from this company. Jay came out to do an assessment of our needs and made the process very simple. Gabriel did the install for us and was excellent. He was very thorough with explaining how the system would work and was so friendly and easy to talk with. Compared to some of the service you can receive now a days this whole experience has been top notch. Will be sure to recommend!
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Jarett Robak on Google
★ ★ ★ ★ ★ Great Company and Great technicians Quick and painless installation. They provided me a time when they'd arrive and a report when the install was done! thanks again would highly recommend.
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