Subway
3.7/5
★
based on 8 reviews
Contact Subway
| Address : | 1400 Dogwood St Suite # 320, Campbell River, BC V9W 3A6, Canada |
| Phone : | 📞 +8778 |
| Website : | https://restaurants.subway.com/canada/bc/campbell-river/1400-dogwood-street |
| Categories : | |
| City : | W |
| Description : | Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. |
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Norman Willard on Google
★ ★ ★ ★ ★ Very great customer service, Every-time I go there for late dinner or lunch I’m always treated with great service by Team Member Stalvin K, I always enjoy each visit and our chats
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Cheryl Monson on Google
★ ★ ★ ★ ★ They won't cut up the salads. The guy that made my food was really friendly, made a nice salad and offered to cut up my salad. No complaint with him. The invisible lady in the back said, no, to cutting up the salad. So I had to go back to work and awkwardly cut up strips of bacon covered in ranch on a counter along with all other veggies with my plastic knife. I went there ONLY because the salads are ready to eat. I will not go back to that subway again.
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J P on Google
★ ★ ★ ★ ★ Staff was too busy making online orders to help the people actually in the store. 3 customers when I came in. One was just finishing his order. When I left 10 minutes later they still haven't even started on the other customer. I guess if you want snappy service, order online or don't bother...
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Brie H on Google
★ ★ ★ ★ ★ Had the worst experience. I ordered on line and they forgot the cheese on 3 of my subs. I called and asked them if they were possibly out or really busy that perhaps they forgot. The girl on the phone started yelling at me. Kept telling me that they put cheese on my subs and totally disregard what I was saying like I was lying. I told her I had my subs right in front of me with no cheese and she continued to yell in the phone. Worst costumer service ever will not be going back.
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Khalil B on Google
★ ★ ★ ★ ★ They are more concerned about online orders than those of the people in line. I was only the second customer and waited just over 20 minutes to get served. Staff would plainly ignore you and work on mobile orders rather than those waiting. Not even a simple acknowledgement. I would have gone somewhere else like four other customers did while I was waiting, but had promised someone I would get them lunch.
The staff are not overly interested in what they are doing and are rather careless. You can feel their negative attitude and you can see how it manifests in their sandwiches. It is either incredibly hard to get staff with a reasonable attitude here or it a toxic work environment. It's a shame because the location is very well maintained and looks recently renovated.
The worst part was they ended up making one of my orders incorrectly. After a total of waiting 25 minutes, I didn't have time to wait for a correction and ended up leaving feeling cheated.
I felt bad for the lady behind me as she only had a 30 minute lunch break.
Would I recommend this location? Not at all.
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Tyler on Google
★ ★ ★ ★ ★ I feel bad for the ladies working in here. Clear lack of basic training provided as well as customer service skills.
Soup was cold.
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Liana Zimmer Sorensen on Google
★ ★ ★ ★ ★ What has happened to this store on Dogwood? Very dirty, sloppy sandwich making and service unfriendly. Was always a “go to” for feeding kids on go, but not anymore. If you don’t know how to wear a mask don’t wear one! More risks than if you don’t. Yuck!
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Breanne Paquette on Google
★ ★ ★ ★ ★ Worst customer service experience ever. (Coming from someone who works in customer service) the lady working yelled at the older woman ahead of me and then at my family's turn she yelled at all of us because we wouldn't say our orders fast enough even tho we would say what we wanted at the speed they put stuff on the sub. She would also make disgusted faces at us every time we said what we wanted on our sub which I guess is because she finds it gross but if you work with food that should not be how you do it
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