Starbucks - Victoria
4.1/5
★
based on 8 reviews
Contact Starbucks
| Address : | 3995 Quadra St #103, Victoria, BC V8X 1J8, Canada |
| Phone : | 📞 +779 |
| Postal code : | 8 |
| Website : | https://www.starbucks.ca/store-locator/store/915 |
| Categories : |
Cafe
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Coffee shop
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| City : | X |
| Description : | Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability. |
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Owen Klaassen on Google
★ ★ ★ ★ ★ I go here at least 3 times a week and the staff are so friendly! They all know me and they remember my order and name every time! Never have had a wrong order, always had great customer service, and always have had great conversations with the staff members! They always have great coffee and great selections of small sized snacks!
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H An on Google
★ ★ ★ ★ ★ Terrible service I've ever seen.
I'd been waiting for 30 minutes for the order, but they made an excuse instead of an apology.
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Finch B on Google
★ ★ ★ ★ ★ I had lovely service from a woman named Carla, but how the store is run is awful. Would be 5/5 if different.
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LILY CHAI on Google
★ ★ ★ ★ ★ ALWAYS FRESH ! Always the best ! The best place to Hang out with your friends and family! Free WiFi. Starbucks app make your life much easier!
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Vanessa Galloway on Google
★ ★ ★ ★ ★ Terrible customer service. Starbucks app and Google maps says this store is open at 7 am… I came here for 7:45 and the won’t let me in. They motioned to me “8” with their fingers, so clearly they saw me.. but I was there for a while before they came over (after I knocked and showed them the time on the app) So apparently they do open at 7 as per Google and the app…. They are just late and couldn’t be bothered to put up a sign (and initially didn’t even come over to apologize). I meant… sometimes these things happen. People are late or short staffed. Just be professional about it and apologize. The whole thing just felt really disrespectful and unprofessional.
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Taylor Sushi on Google
★ ★ ★ ★ ★ All the workers are extremely kind, especially the worker named ava! My card kept declining for some some reason and she got it for me! Just kind people!
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Dennis Gane on Google
★ ★ ★ ★ ★ Staff were very pleasant. Our orders were made the way we wanted them. They have patio tables which protect from the rain but if you are looking for sunshine you won't get it as the patio is very shaded. Parking lot is very busy.
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Wyatt Rhys Maddox on Google
★ ★ ★ ★ ★ Excellent staff, always friendly. The manager with an accent is a real piece of work though.
Ordered on app and arrived 5 minutes later to no lineup. Watched as a line formed and people in line started to receive their drinks. Approached cashier after 10 minutes saying that I think my order may have been missed. Manager immediately jumped in with hostile attitude and said it was extremely busy, despite being on break while there were no customers in line. Then asked me if I thought the staff were doing a bad job and somehow turned around and told me that I said his staff were doing a bad job. This person has serious anger management problems and zero customer service skills. I haven't seen them at the location previously so hopefully they won't stay long. I feel bad for the staff working under a manager like this.
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