Staples
3.6/5
★
based on 8 reviews
Contact Staples
| Address : | 9600 93 Ave Unit 3100, Fort St John, BC V1J 5Z2, Canada |
| Phone : | 📞 +79 |
| Website : | https://stores.staples.ca/bc/fortst-john/fournitures-de-bureau-ca-303.html |
| Categories : | |
| City : | J |
| Description : | Chain retailer offering brand-name electronics & print services, plus office supplies & furniture. |
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SC KL on Google
★ ★ ★ ★ ★ Time for a change... This store has too much older & outdated products for sale. Damaged product cases & boxes on shelves.
Dusty, full of holes, duck taped chairs & broken desks on display.
Lazy, uneducated & unknowledgeable staff.
Why would anyone even shop here to support this store?
Please clean it up, stock more recent up to date products, educate the staff on products sold and where to find product locations within the store so they can help customers. When I go into a store wanting to spend 100s to 1000s of dollars I don't want to see that.
You're losing customers and money but letting this continue.
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Tyler Mcewen on Google
★ ★ ★ ★ ★ I brought my laptop (I paid 300$ extra for warranty) to get fixed they said 2 weeks you'll have ur laptop back! Well I dropped off said laptop June 1st and I still don't have it! Worse is that they know I need my laptop for school so I asked since it's taking u so long to fix my laptop can u loan me one so I can complete my schooling and the Manager tells me to buy a new laptop! I just spent over 2g plus the warranty on this laptop iv been generously patient when ur two weeks went 2+ more weeks (still unknown how long have to wait to get it back) I am not impressed at all! HIGHLY RECOMMEND NOT BUYING A LAPTOP FROM HERE!
Rant Done
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Kami Kaze on Google
★ ★ ★ ★ ★ I couldn't get a refund for a webcam I bought here cause the serial number on the webcam doesn't match the serial number on its box. This is of course a manufacturer's mistake, but even so I have been denied further assistance at the store. In addition, an employee named Lok told me that the mistake was mine (hinting that I was a scammer) and threatened to ban me and my boyfriend from Staples. Poorest customer service I have ever seen in my life.
Hopefully there will be a personnel change soon.
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Bad_Wo1fx on Google
★ ★ ★ ★ ★ great staff always helpful. Only issue iv had was with online saying they have stock when it isn't actually there.
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Kamal kaur on Google
★ ★ ★ ★ ★ I had worst experience ever, The store manager doesn’t know how to talk with customers. Her name was Ankita , she was so rude and she doesn’t know how to deal with customer’s problems and she just making the excuses instead of helping people. So rude and disrespectful.
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Jerry Walker on Google
★ ★ ★ ★ ★ Stopped by in the morning of May 25th to the copy center with an emergency. The gentleman that assisted me was great. Likely a small thing for him to complete but saved my day! Much appreciated, thank you.
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Nom Nom on Google
★ ★ ★ ★ ★ Was missing the single chair on the floor that I wanted to try: the Dexley. I got a different chair (hyken) and have buyers remorse as it's too thin (edit - month later - and has improperly placed and pain-inducing lumbar support). The store is 200 km away so I'm stuck with it. I'll never buy another chair that I can't sit in first. They need to put our all the chairs, not just the overstock.
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A. Black on Google
★ ★ ★ ★ ★ I have now bought 2 lemons for printers. First one quit after a year, second one didn't work out of box. Didn't even set it up and take it out of the box until 2 months after purchase, and they will not take it back. Be aware of their return/refund policies!
Usually out of stock of day planners, but otherwise good stock of office supplies. Although usually more expensive than other stores.
On a side note, I have found on more than one occasion that the staff are quite smelly, which can be unpleasant if you need extensive assistance.
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