SpectraLab Scientific Inc
4.2/5
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based on 8 reviews
Contact SpectraLab Scientific Inc
| Address : | 38 McPherson St, Markham, ON L3R 3V6, Canada |
| Phone : | ๐ +998 |
| Website : | https://www.spectralabsci.com/ |
| Categories : | |
| City : | R |
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Jason Wang on Google
โ โ โ โ โ My lab purchased a 6460 QQQ system from Spectra 4 months ago. The technician they sent for installation worked and finished smoothly. He answered all the questions we had. The machine has been working as expected, and I would buy from them again. It saved us a lot of money, and we're very happy with the quality of the equipment.
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Kevin Nolan on Google
โ โ โ โ โ Purchased an agilent source through them. It was not packed properly so the nebulizer tip came damaged. I sent them a photo of the damaged piece the same day it arrived. They insisted it was packed properly and blamed me for the damage. After posting this review the manager reached out and him and I came to an agreement that was generous in my opinion. I am glad they are making it right.
My best guess for what happened during shipping is that the screws that secure the nebulizer weren't tightened down well enough and after being shaken around the nebulizer came loose. When I opened the box I found the nebulizer underneath the source in contact with the aluminum cover. I assume the tip of the nebulizer bounced into that cover enough times during shipping to damage the tip. You can view them in the attached images. Hopefully they take this seriously and make sure this doesn't happen to other customers.
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Barter Associates USA inc on Google
โ โ โ โ โ My first experience with SpectraLab Scientific was the purchase of a pair of used, as-is gas generators. I had an issue with the transaction and it was brought to the attention of management. SpectraLab offered a suitable option that satisfied me, then went above and beyond in their efforts to correct the situation. I am a happy customer, will return to do more business with them, and can encourage others to do the same.
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Bob Rawle on Google
โ โ โ โ โ I purchased a refurbished ELSD to use with an old HPLC system we already had. The technician was incredibly helpful in providing support as we worked to connect all of the components and get them communicating with each other and the software, which turned out to be a bit more involved than originally anticipated. Highly recommend!
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Alexander Hoepker on Google
โ โ โ โ โ SpectraLab offers a huge inventory of equipment that they customize into exactly what you need for competitive prices. We were able to source a Thermo Vanquish HPLC with a CAD detector and later upgraded it with a UV detector. We have been successfully using it for the last year and have received product support during that time. SpectraLab is very responsive and will discuss your equipment needs. I can only recommend!
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Lev Crob on Google
โ โ โ โ โ We purchased two sets of refurbished Varian GCMS from Spectralab. The packaging of these two sets of equipment was very good when they were shipped to our company. Under their professional guidance, the equipment is operating perfectly and we are very satisfied.
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Wen Zhang on Google
โ โ โ โ โ We bought 2 pieces of instruments from this company, and both of them got problem within 6 months of delivery. The HPLC was shipped to us with a broken BUS/LACE card, so we had to spend another $800 to buy additional card. The UV spectrophotometer with the temperature controller just couldn't perform as they claimed. There was no precise temperature controlling at all, and the result was so unpredictable. So disappointed with the quality. DON'T BUY!
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Cifer G on Google
โ โ โ โ โ I have been doing business with Spectralab for nearly 6 years now. Great knowledgeable and professional technical team. One time I had a issue with our GCMS system, it takes months to get the manufacture people to fix the issue and they managed to get it done within 2 weeks. We then decided to purchased our triple quad MS , dissolution, uvvis from them, everything works perfectly fine until today. we had minor issues on the uvvis during the warranty but they offered us replacement. I highly recommend Spectralab Scientifc Inc as a used equipment vendor.
Cheers from E-fin lab
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