Skaha Electric Co Ltd

A nice young man, Frank, came to my house and wired up my OTA UHF cable system, solving many issues. Highly recommended.

Taylor came to our rescue after we lost power to part of our house and garage. He was friendly and punctual and we will definitely call Skaha again for our electrical needs. Very happy with Taylor's service

Things did not start off well, with the person who was supposed to come to do some work at my place calling in sick 15 minutes before I was expecting him. Mike was incredibly apologetic and responsive, and arranged for someone to come the next day. He was a pleasure to deal with through all the booking issues. Clark was great and very friendly, and seemed to do a very good job with the things we needed help with. I was really happy. The real problems I have are with the back end of dealing with Skaha Electric. I asked for the bill twice before it came, and then it just had one large line item for all the materials. I sent four emails over the course of a month, trying to get the information. It took me over a month to get a breakdown of the materials used, and when I finally got it, it had no pricing. They have refused to tell me what they charged me for any of the materials at all. I emailed and called again, to no avail. I got a snippy text about how I hadn't paid my bill (because I was still trying to get information about the charges), and finally got a call back. The person I spoke with was rude, argumentative, and talked over me. I said I had felt my requests for information were being ignored, and she confirmed that it was because they were ignoring me. When I told her my accountant needed the breakdown of materials, as we are anticipating an audit, she told me that my accountant requiring the breakdown was "moot" because I wasn't being audited yet. What started off as a clear 5 star rating has left me feeling disappointed and demeaned as a customer. Clark was pleasant and did a good job. Mike was very nice to deal with. If you expect transparent pricing or someone to treat you with respect when you call about a bill, you might look elsewhere.

The folks at Skaha Electric are an amazing team. They know their field and have provided us with knowledgeable advice and expertise. We have had them install new lighting as well as running new wiring. We trust them implicitly with the safety of our electrical systems; their honesty and integrity are so appreciated. Thank you Skaha Electric!

I would highly recommend Skaha Electric. They deliver fantastic, friendly service and are backed by an experienced team. Clark was very helpful in explaining the wiring of the Smart Thermostats. They MFR instructions were very poor. He even marked up (corrected) their wiring diagram and marked the wires for me to finish the additional installations on my own. Great service and responsiveness...hard to find these days.