Silhouette Beauty + Medi Spa

Name: Silhouette Beauty + Medi Spa
Address: 19 Colborne St, Fenelon Falls, ON K0M 1N0, Canada, M, Canada

4.6/5 ★ based on 8 reviews

Contact Silhouette Beauty + Medi Spa

Address :	19 Colborne St, Fenelon Falls, ON K0M 1N0, Canada
Phone :	📞 +7887798
Website :	http://www.silspa.ca/
Categories :	Nail salon , Medical spa ,
City :	M

19 Colborne St, Fenelon Falls, ON K0M 1N0, Canada

Best Medical spa in Canada

C	Carly Blears on Google ★ ★ ★ ★ ★ I contacted the spa via social media to inquire about laser hair removal, I wanted to ensure they could accommodate my busy schedule before proceeding. The owner, Jessica, confirmed they worked 2 days a week until 7pm and could accommodate some Saturdays, I told her I would contact her once I came up with the funds. A few weeks later I called the spa a couple of times and left messages for the owner to call me back, since she is the only one that does laser removal at the spa, not one message ever got returned. After a few weeks I was starting to get frustrated, I once again reached out on Facebook and this time I was getting answers but not in a timely manner. The owner was extremely rude at this point and said she could no longer accommodate after 5pm OR on weekends and that she is extremely busy with her businesses and her family of 6. If I had known this from the beginning I would not have wasted so much time trying to become a client. My Google review gets a faster response than my inquiries to the spa and on social media. It feels awful when you have a handful of cash and no one calls you back, more than once. The poor customer service, lack of communication, and unprofessionalism made it easy to find a different spa. I found a spa in lindsay that is more welcoming, friendly, and provides much better customer service than Silhouette Spa. I would not recommend Silhouette Spa for laser hair removal.
S	Sabrina Elmgreen on Google ★ ★ ★ ★ ★ Out of all of the medi spas i have been too ( quiet a few.. locally, out of region and even out of province )i have to honestly say my best experience has been at Silspa... Jess is incredibly professional and ive loved my results and overall experience anytime i have booked something with her. Shes very knowledgable and makes any procedure or service incredibly pleasant. After seeing the differences of what i could achieve with certain services, i simply cant compare to other places. I’ll continue being a customer ! All of the staff have always been friendly and very welcoming anytime ive had something booked, both while booking the appointment prior and during the day scheduled. The spa is clean, welcoming and ... beautiful! The new location is stunning and its obvious the staff take pride in their services and general ambiance of the spa... not to mention you also have the benefit of ordering some delicious treats from Sip right next to it! The Fenelon falls and surrounding community are lucky to have such a business! Their skill and knowledge within their services speak for themselves! Cant wait to see this place back open after lockdown! Sabrina Elmgreen
M	Maddison L'Estrange on Google ★ ★ ★ ★ ★ I love that the front entrance is a coffee shop! The beans are locally roasted which makes for a great brew. The staff here are so friendly and the space is SO CLEAN. Looking forward to the lockdown lifting so I can go back. Special shout-out to Michelle.
L	Lindsay McDowell on Google ★ ★ ★ ★ ★ Amazing treatments by Michelle and Kendall. So professional and kind. Thank you for such a great experience. See you in a few weeks!
S	Samantha Howard on Google ★ ★ ★ ★ ★ My favourite spa! I always look forward to every appointment. So lucky to have such a beautiful place right here in Fenelon! The atmosphere is perfect, the colours, the decor, all the plants, and especially all the girls that work there. They are just the sweetest! If you haven’t been, you need to go check it out!
C	Christine Wood on Google ★ ★ ★ ★ ★ The women here are amazing! So happy to have a quality service with great products. I have always struggled to find a good place up north and Jess definitely has it going on! And my husband can get a great coffee while he waits for me to finish. Great touch!
C	Christine Ferren on Google ★ ★ ★ ★ ★ Had a pedicure, gel nails and wax done by Jessica. The BEST EVER!! Very friendly and experienced woman who did a fantastic job ? Already booked for my next visit!
P	Penny Reesor on Google ★ ★ ★ ★ ★ Thank you for the professional and friendly service. Scheduled three pedicures, for family, this past weekend. All technicians were so kind and patient with my mother. Made our day!