Shoreline West End Apartments

I have been living in this apartment for 2 months now and below is a list of pros and cons to consider before moving . PROS: * Spacious apartment * Attached to Denman mall which makes it very convenient. * Excellent turn around time for maintenance requests. CONS: * No concierge service * Unit does not come with microwave * Not enough storage space in the unit

Some important information you should know so you're not wasting your time. I moved into this building as soon as they allowed residents to live in here, the building itself is in a great location.... and that's basically all you're paying for. They were super friendly at first and say everything you want to hear about how great their services and the building is, but it's no longer the case once you sign that lease. - They have let all sorts of people rent in this building in the last couple of months due to issues renting the units out, they'll rent to anyone who can afford the rent, this means smokers, noisy inconsiderate neighbors - It is incredibly noisy at all times, traffic from denman and delivery trucks and school if you're facing the backside of the building, also construction, there is always some sort of drilling or hammering going on, i'm aware of at aleast a few instances where multiple tenants have complained, yet it is still ongoing - Complaints on heating issues or i should say, innadequate heating, noisy neighbors and chain smoking in balconies go unknowledged, or they simply reply and don't do anything about it. - In addition to my rent, storage charges, I've since paid this company a few hundred dollars extra on different "fees" aka any extra charges they can think of to squeeze more money out of you - If all you care about is location, then go for it, if you care about your quality of life while paying the preposterous rent prices they charge, then look for better places around the area I regret signing a lease with them. It's possibly one of the worst buildings i've rented at (despite it being so new , also note: cheap construction) and i've lived in west end for a few years now. 2 stars for location and in suite washer/dryer.

I moved here last November and I can't think of any cons. With Denman Mall downstairs, its super convenient. Building is super clean and apartments are big and with a lot of ventilation. Management is very professional and helpful. English bay is 3-4 minutes walk and 5-10 minutes walk to Stanley Park. Good safe location with lots of restaurants nearby. I highly recommend shoreline west end to anyone who's relocating to West End/Downtown area.

I’ve been living here for 1.5 years and I recommend it. The location is perfect and the management is great!

So far, moving in to the Shoreline West End apartments at the beginning of July, I've had a great experience. Back when I was shopping around for an apartment to move into, Patrick was super helpful and accommodating for viewing times and answered any questions I had without hesitation - I felt like I was in good hands here, on top of how nice the apartment was that I'm now living in. When it came to moving in, I had a specific date and times my movers were able to move or else I might not have received my stuff for weeks (government move), and I was given the information rather late into the game. Patrick bent over backwards to find me a spot on one of their busiest days of the year, securing a time and an extra elevator, and made for a rather effortless move-in. After living here for half a month, I can still reach out to Patrick and the rest of the management team without worry, and they're always very responsive. They're professional, knowledgeable, and you can tell they enjoy what they're doing! The maintenance staff are also quick to respond to anything that needs fixing. I had a few small things to look into when I moved in and they were done within the hour. Overall, I'm very happy with my experience at the Shoreline West End!

If I could rate it zero star, I would. The encounter with the rental real estate agent was so unimpressed. I submitted an application via their online website and added additional document that someone would normally have. Yet they insisted on something that does not really matter much in terms of ability to pay rent. Somehow they requested zoom meeting for no reason to discuss my application (for what???). Never had to have a meeting to rent an apartment in my live. Multiple agents replying my email and requests yet, no one seems to know what they are doing. I can already tell the management will be very bad when they are disorganised. At the end, they came back to me saying it is a bit early for the intended move in date, check later. And this wasted me 3 weeks back and forth. The location and building might seem nice but honestly, if the management is bad, I wouldn't bother.

Management responds quickly up until you sign the lease. Haven't heard back about any of my questions or requests since then. I haven't moved in yet, and I already regret it. Pretty sure management conned me to rent a more expensive unit, too. EDIT: The management has changed, and the responses are a lot quicker than before. In terms of management, I don't have much complaint anymore. So I'm changing my overall rating from 1 star to 3 stars. However, I think some things people should know about before renting are: Every month without fail the fire alarm is triggered without notice. I'm not sure of this is policy or the fault of residents, but it does occur every month. Windows are poorly installed, and they constantly crackle/pop in the morning due to temperature changes. Using your oven automatically triggers your in-unit fire alarm. It's pretty common to hear other tenants' alarms going off in the evening. Overall, the units are kind of stuffy, and the building automatically turns on unit fans for several hours each day. The downside is that they're pretty noisy, but it's almost necessary (especially in the winter time) to prevent water damage from the window. EDIT 2: Just moved out and was hit with ridiculous cleaning fees. Thought management was better but I quote "Your sink is clean, but it's not shining!". Among the issues that incurred a $185 fee: -back of toilet dusty -small nickel-sized patch of discoloration on top of glass stove -"dirty" floors that looked that way when I moved in Nothing damaged. Rent elsewhere!

I was moving to Vancouver and really wanted to live at Shoreline. I had contacted them numerous times and after finally getting in touch with someone they told me to submit an application. I did that, sent bank statements, proof of income, a letter from my job, everything they asked. I was sent a video of one apartment and fell in love and said yes, I will take it. They said they needed to review my application and I said I could send a deposit right away and first months rent….and that’s the last I heard from there. No one EVER got back to me. I left multiple messages, texts, emails and nothing. Anytime I call, no one answers and voicemail is full. It’s very unfortunate because this place is a great location and beautiful but management doesn’t seem to want to help potential tenants. I have 2 stars because at least o was sent a video of the rental unit.