Shoppers Drug Mart

2.9/5 β˜… based on 8 reviews

Contact Shoppers Drug Mart

Address :

885 W Broadway, Vancouver, BC V5Z 1J9, Canada

Phone : πŸ“ž +78
Website : https://stores.shoppersdrugmart.ca/en/store/263/
Categories :
City : Z

885 W Broadway, Vancouver, BC V5Z 1J9, Canada
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Julia Russell on Google

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Was running early for work this morning so decided to pop into the Shoppers on the way. Well I am so happy I did! The girl at the makeup counter was so incredibly sweet and helpful! I picked up a couple things I havent tried before and she immediately recommended something better and even a little cheaper instead! She also gave me some tips and compliments and was just overall so kind! She even gave me a bunch of samples.... gotta love samples! I didn't catch her name, but hopefully she sees this so she knows she's appreciated! :)
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Roberto Gonsalves on Google

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All I have to say is ELIZABETH is a asset too this store. She works in the Beauty department. She is so sweet and is full of information on all the products we asked about and most importantly was not pushy with the sales at all. I walked out of there and spent almost 300 and I am very happy with what I bought ?. Thanks again Elizabeth!!!!
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Cameron Sheppard on Google

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This used to be a great location, but they are now forcing everyone to use self-checkout, and refusing to serve people 'in person'. This is the new normal (for the last three days). It is time to switch to London Drugs where they actually will speak to their customers ... or just order on Amazon. It will take one more day, but the level of service will be the same and the prices usually cheaper.
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Yakuza Kaneshiro on Google

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Worst place to go. The pharmacy staff Agnes and the front staff lady so lazy. I was asking for advil smaller size and the front counter lady told me go ask Pharmacy and i asked the Pharmacy Staff Agnes, she said go ask the front lady at the front. So unprofessional and lazy. Doesnt want to help customers at all. So lazy and bad service
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Gurv on Google

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Small shop to grab quick items. The snacks are a bit limited, but the dairy section was bigger than you typically find in a Shoppers Drug Mart. Overall I prefer the London Drugs that is a few blocks down the street as it’s less cramped and the layout is better. They also have significantly more options available because of the extra space.
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Daranne Kalelest on Google

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Stopped by to kill sometime & see sales. The woman was to eager to help. Made a suggestion on my wrinkles on my forehead, made an assumption, I didn't care to correct because I have my go to lady at the Shopper's Drug Mart in New West. I like to see how staff handle themselves, knowledge and are they just there to push sales or to help.
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Ken Jackson on Google

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Having lived in the neighborhood for 25 years, today I remembered why I never use this location. Having had a negative experience on my visit today to pick up the 'Free Covid Home Test' I doubt I will return for further kit pickup. Pharmacy employee Kevin I found to be rude and confrontational rather than helpful. My BC Health card is the OLD one, and valid BC Drivers License and he let it be known he was doing me a favor by serving me. His attitude I felt was not what I expected or I am sure, what Shopper's as a brand would want. Dreadful.
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sylvia coates on Google

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I use Shoppers Drug Mart a lot. But no more. I bought a hair brush, QUO Diamond Ceramic $32.99. After two months of not much use, the bristles startled falling out of the brush, into my hair, all over the floor. Little plastic triangles. This is what I tried to get help: no receipt, so...contacted SDM support line and after 15 min. wait, the phone was picked up and hung up. Tried that twice. Then I wrote three letters to shoppers to tell them about the product, and could I have the phone number of QUO, their main line of beauty products Nope, they don't have that. Its corporate apparently. Third, I walked to my ex store today and spoke to the manager - 885 Broadway Vancouver. I showed him the brush, the falling out bristles, and he could only repeat the phrase - no receipt, no exchange. Three times. I asked - as the letter I sent to Shoppers head office was replied to only once. I was asking for a phone support for the product shoppers sells. Manager no help. George or Dave I think. I will buy nothing else at that store, ending the pharmacy account too and wish I could warn you all that the products there under the name QUO are not supported in any way. Just frustrated that no support is available through any option.

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