Shoppers Drug Mart
3.1/5
★
based on 8 reviews
Contact Shoppers Drug Mart
| Address : | 9360 Southfort Dr, Fort Saskatchewan, AB T8L 0C5, Canada |
| Phone : | 📞 +78998 |
| Website : | https://stores.shoppersdrugmart.ca/en/store/378/ |
| Categories : | |
| City : | L |
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Laura Pilgrim on Google
★ ★ ★ ★ ★ I generally don't shop here for essentials because of the price, but I will pick up the odd specialty item like higher-end hair and makeup products because they have more selection than most. I pick up all of my prescriptions here and the pharmacy staff have been great to me, usually I will fill it and then pick it up later so that I'm not waiting around. They also have a Canada Post in the back corner, which is really convenient.
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Quase Gringa on Google
★ ★ ★ ★ ★ Very friendly staff. Found what I was looking for and got a bonus. Very happy with my purchase.
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T.A. Ohki on Google
★ ★ ★ ★ ★ I wish I had gotten her name, it didn’t occur to me at the time. I’m not sure if this staff member is a shoppers drug mart employee or a post office employee. I visited the post office outlet on Thursday April 30, 2020 at around 1:00 pm. I was greeted by a female employee wearing a mask and a male employee unmasked, no issue, just identifying. The female employee took my package from me and weighed it. In this process she noted that the address was possibly incorrect. I was surprised but it’s for my daughter and so I stepped back and texted her to confirm the address. The employee and I had a few nice exchanges before another customer came along. My daughter didn’t text me back until after I had left the store and she had indeed given me a completely wrong address. The employee saved me from sending a package to the wrong place, saved me $ for having to re-claim the contents and saved me $ from having to re-send it. I would like to highly recommend this employee and cite her for a ‘best employee’ award. Such a sweet person!!! I was having a rough day, my dementia addled Dad was in my car waiting and we’d had some issues before I arrived at the store to do errands. She made my WEEK by being so kind without knowing I’d been having issues.
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Kait T on Google
★ ★ ★ ★ ★ I wouldn’t recommend shopping at this location unless you enjoy being followed around the store by the cosmetic staff. My sisters and I normally enjoy shopping at this location as the cosmetic department has a large selection of makeup. Not entirely sure if we were suspected of stealing but we were blatantly followed around the store to the point where we were embarrassed. I recently had a baby so I don’t get to shop much alone so continually being watched was anything but enjoyable. I understand the staff need to be mindful of theft but there is still a way to treat your customers without making them feel like a thief. I contacted the store requesting to speak to a manager and was informed someone would contact me. I was never contacted. Extremely disappointed in the customer treatment at this location.
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Adam ata on Google
★ ★ ★ ★ ★ I do not recommend shopping at this location in comparison to other Shoppers Drug Mart locations. Their cosmetic staff isn't very knowledgeable in purchasing/redeeming full size cologne sampler packs. The test kit retails for $110 and they wanted to allow me to redeem an $80 bottle of cologne claiming the testers is where the $30 discrepancy is. To their defence, the list on the cologne guide shows that size of a full bottle but contrary to what they’re claiming, the back of the pamphlet specifics a PLU# number for the staff to use valued at $125. I regularly buy these kits and this is the only location that has tried to get me to do this and Amy was quick to follow it up with a “speak to my manager who’s not in right now”. This isn’t my first experience with staff that frankly doesn’t care. I’ll never shop here again and hope you don’t either until the staff gets further training or a change over. Direct example of negligence.
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Marissa Briones on Google
★ ★ ★ ★ ★ I was pleasantly surprised when I stepped inside. The entrance leads you through their beauty boutique, almost like a Sephora-style shop, complete with beauty advisors/sales ladies. Then there’s a big door through the wall on the right that leads you to their store filled with more beauty stuff and everything else, from health to home needs, even food and decor. I found some closeout items to buy. Pricing overall is ok, but it seems you can get more discounts with their store rewards card. I did not use the pharmacy, so my review is just for the store. There were only two registers that were open, but both ladies were friendly and helpful. Parking is not a problem at all. This convenient location is next to a Starbucks, restaurants and other shops.
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Shawna Holdner on Google
★ ★ ★ ★ ★ Staff is always so lovely and the pharmacist has gone above and beyond a few times for my family now!
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Victoria Pearce on Google
★ ★ ★ ★ ★ Pharmacy is awful. They do not communicate with one another. They’ll call you to say prescription is ready when it isn’t. It’s ongoing and the concerns are reprehensible. I cannot imagine how many people this happens to as so many times I see and hear disgruntled customers. Very concerning and makes one wonder what other issues may be underlying with their services. I’ll be switching pharmacies, finally!!!
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