Shoppers Drug Mart

2.8/5 β˜… based on 8 reviews

Contact Shoppers Drug Mart

Address :

1300 Stittsville Main St Unit 101A, Stittsville, ON K2S 1A3, Canada

Phone : πŸ“ž +89
Website : https://stores.shoppersdrugmart.ca/en/store/1246/
Categories :
City : S

1300 Stittsville Main St Unit 101A, Stittsville, ON K2S 1A3, Canada
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scott kyryluk on Google

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Very unorganized. Long wait for phone and was hung up on multiple times. Was told my prescriptions would be ready by 8pm. Showed up on my break to be told nothing has been started. Returned few hours later and talked with the pharmacist . He then started my scripts instantly and apologized for the wait and after being explained the new vaccine and commotion before holidays made me realize they are just under staffed to accommodate vaccines and continue the constant need for filling prescriptions. Be patient and understanding but in the end shoppers should have separate workers for vaccinations or stop doing them period .
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Kim-Elle on Google

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Went in today to ask the pharmacist about the best product for a cold sore. We were greet by a pharmacy assistant and informed the pharmacist was finishing up some paperwork and would be right over. We were then asked to move to the consultation window. We waited for 7 minutes then asked the assistant if the pharmacist knew we were waiting. We were assured she knew. Two minutes later the assistant informed us that the pharmacist had to administer flu vaccine. By this point I was getting quite frustrated. We ended up leaving and going across the road to the Independent pharmacy where it took us less than 30 seconds to speak with the pharmacist and get what we needed. I have to question how it is there is a pharmacy assistant who doesn’t know how to answer basic questions about over the counter products? If you are in a hurry, this is not the place to go
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hailey maceachern on Google

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For months now this pharmacy has been messing up my pills, and being extremely rude to me when I complain about their mistakes. The staff is never nice and is always quick to say it is my fault for not picking up my blister pack when the pharmacist looked me in the eye and said I am not even on the list for blister packs to be made, they were just making them randomly. I am not allowed to access my pills for more than a week at a time and now I am sitting on 4 blister packs and note saying I do not pick them up every week when in fact I do, and they just give me 2 because they are so unorganized they don't even know when to make someone's prescription. I have received blister packs that are months old and with old prescriptions. It is getting ridiculous that I cant get my weekly prescription that I have been getting for over 3 years now.
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Maryam Nemati on Google

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The pharmacy cannot be trusted. I had a horrible experience where they made too many mistakes preparing my medication and I can’t even trust that they gave me the right medication at the end. Had to wait for a whole hour before they figured things out just to pick up medications that they had told me was ready to pick up. I was picking up medication for a serious issue and the pharmacist did not even appear to discuss the medication with me. Now that I’m reading the comments below, I see I’m not the only one noticing how completely disorganized, unprofessional, and unreliable this pharmacy is.
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Steve Vowles on Google

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Totally unreliable pharmacy. Prescription faxed on day 1. Called the next morning (day 2) to have it delivered. Promised delivery. End of day: nothing. Called next morning (day 3): "we're just filling it (wth?), will be delivered today". End of day 3: nothing. Called back "sorry, it's sitting in a basket marked for delivery, but it wasn't. Too late now". This is not the first time either. Time to find a new pharmacy.
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Francine Gadoury on Google

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It's the last time I book a vaccine appointment at a Shoppers Drug Mart. I signed up on their web site for a covid booster dose and responded to all the required questions. I was allowed to go ahead with the appointment. I arrived 5 minutes before my appointment time. I had to complete forms at the counter which included providing my age and date of birth and sign for consent. Again I was moved along and asked to wait in the sitting area until my turn. There was one person in front of me. The pharmacist saw me as she was finishing with that person. Still she walked away and only came back 20 minutes later. She noticed that although I was turning the required age to qualify for a vaccine this year I wasn't that age yet...so the rules seemed to have changed from previous doses and that was news to me!!! After their web site let me sign up (apparently in error), the person I signed up with at the store counter letting me go through and the 20 minutes wait not including the time to get there, the parmacist refused to give me the vaccine dose. Very unhappy customer, Francine Gadoury.
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Mat O on Google

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One of the worst pharmacies. Takes days to fill simple prescriptions then still don't have it ready at the promised time and make you wait in store anyways. When they do finally get it filled it's often short then they try and get you to pay another dispensing fee when you come to pick up the rest of the medication. "is 2 days from now ok?" usually when people get medication sooner is better. Was put on hold for 25 minutes. After 25 minutes I hung up and called back and they answered right away. Not cool. Basically they treat people like they have nothing better to do than wait on them.
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Sarah K on Google

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Had a wonderful experience after becoming a little panicked and having to call late (around 9:30 pm) about refilling my prescription and the assistant was very friendly, considerate and helpful. I also had questions about vitamins and she transferred me over to the pharmacist, who I got to very quickly. Great friendly service for 9 pm at night, and was a great relief for my stress. Thank you!

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