Shoppers Drug Mart

Name: Shoppers Drug Mart
Address: 600 The East Mall Unit 1, Etobicoke, ON M9B 4S1, Canada, B, Canada

3.1/5 ★ based on 8 reviews

Contact Shoppers Drug Mart

Address :	600 The East Mall Unit 1, Etobicoke, ON M9B 4S1, Canada
Phone :	📞 +
Website :	https://stores.shoppersdrugmart.ca/en/store/825/
Categories :	Beauty supply store , Pharmacy , Cosmetics store , Medical supply store , Photo lab ,
City :	B

600 The East Mall Unit 1, Etobicoke, ON M9B 4S1, Canada

Best Pharmacy in Canada

P	Ping Vuong on Google ★ ★ ★ ★ ★ Excellent service by appointment. I got my antigen test in 15 minutes.
S	Saleha Azam on Google ★ ★ ★ ★ ★ I recently had an surgery, unfortunately I had to give my doc this pharmacy location to send my prescription, my son went to get the prescription and the pharmacy staff there is super rude and disrespectful toward a teen ager along with the long waiting time which can be understandable but if you ppl are Short of staff or not train your servise providers well, that’s not up to us. The main thing in customer servise is nice attitude which not seems to have in any pharmacy staff. I am not going to recommend this shoppers to anyone ever. Absolutely disappointed.
A	Amanda H on Google ★ ★ ★ ★ ★ The pharmacy has gone downhill to the point of actually being dangerous. I don't trust my drugs to be correct or on time. I understand that they're short staffed, but this isn't inconvenience of unstocked shelves at Walmart. These are medications that can do harm. Pharmacy staff just don't care. When I went to pick up a prescription that was ready to renew, they asked if I could wait until tomorrow instead because they hadn't filled it. As pharmacists, you would think they would understand that skipping doses of blood thinners being used to treat a clot could potentially be fatal. My diabetic father went to pick up multiple drugs that have been on standard refill for years. He showed them a list. He asked if they were all in the bag. They said yes. He asked repeatedly if they were sure. They said yes. Go home and find, 2 vital medications were missing. When he went back, he was told apparently they have a new offsite filling program and they need six days notice to fill some drugs. Six days?! We're looking elsewhere for a pharmacy because it genuinely scares me that they could kill someone due to their negligence.
B	Britney Bruce on Google ★ ★ ★ ★ ★ If I could put 0 stars I would. Literally the rudest pharmacist I’ve ever had to deal with. I came in to do a Covid test, as they say they do on all their signs and all I got was attitude saying “go to another location, we don’t do that here” when I am standing right in front of the testing centre. Every time I come to this pharmacy, there is 0 respect and kindness from anyone. I will never come back here, I am disgusted in the behaviour we received.
H	Hung Le on Google ★ ★ ★ ★ ★ Worst shoppers drug mart I’ve ever been. Only come here because it’s close to my house. Take more than 1 hr. To get only buffer for my son when only told by the pharmacist assistant it took only 1/2 hr. The worst pharmacist I’ve met name Erene Kaldas, happened to be the manager there. So no one else to complain to. She does not respect anyone. Not even answer my question when I brought my concerns to her. Hope the owners can read this and train their staffs or get a new pharmacy manager. I won’t be back here for sure.
L	Linda Love on Google ★ ★ ★ ★ ★ I made my appointment online for the booster shot for 11:00 today Jan 07 2022,I was just told they only have 1 pharmacists and that they took someone else in before me who just arrived and I must wait 40 more min to get my shot, I was not told this up until I waited 15 min already!!! Why did I book an appointment if they can't respect the time of the booking??? I find this rude and extremely unprofessional on the staff's part. If you the 'Owner' think that by replying to people who are frustrated customers and telling them how 'sorry' you are for the horrible service your employees provide don't bother!!! You have done nothing to remedy the situation and fix the problem so far so how could a meaningless apology help??? The ONLY reason we all came is the closeness to our home. Trust me I will never come here again!!!
M	Michelle Gilfoyle on Google ★ ★ ★ ★ ★ I called the Shoppers Pharmacy for my son’s medicine as I was told that it needs to be ordered in advance. But the pharmacist who picked up was very rude who just hung up the phone before I could finish. Called again to talk and again she hangs up before I finish. This has to be the absolute worst pharmacist I have seen. If they are understaffed, that is not the customer's problem. Will ask my doctor not to send it to this pharmacy in future.
L	Laurie Zadnik on Google ★ ★ ★ ★ ★ If you go in to get your prescription here, there is always a really long line up and wait. And don't try calling ahead. They never answer the phone at the pharmacy. You just end up getting through to customer service desk and they put you on hold again. I guess it is time to go to to another pharmacy and get my prescription transferred because it would seriously be less hassle than the seemingly endless waiting I have done over the years at this place.