Shell

3.4/5 β˜… based on 8 reviews

Contact Shell

Address :

2103 W Broadway, Vancouver, BC V6K 4L3, Canada

Phone : πŸ“ž +78799
Website : https://find.shell.com/ca/fuel/10052473-broadway-w-arbutus
Categories :
City : K

2103 W Broadway, Vancouver, BC V6K 4L3, Canada
V
Victoria Maria on Google

β˜… β˜… β˜… β˜… β˜…

AWFUL CUSTOMER SERVICE. I was using a $20 bill to buy a bottle of water and asked if the cashier could give me a few loonies and toonies with my change, he was INCREDIBLY disgruntled by this, as if I’d personally offended him. I said a $10 bill would be fine and asked if he could give me the remaining $7 in change. Apparently this was a huge inconvenience for him and he kept berating me, even as I walked out the door, saying I didn’t care that he wouldn’t have a lot of change left in his till. It left a really bad taste in my mouth and I will NEVER go back to this Shell again.
P
Priscilla Roszell on Google

β˜… β˜… β˜… β˜… β˜…

I'd give this station a -5 if it was an option the attendants both were rude and unpleasant. Didn't know how to use the Air Miles reward program a program most Alberta stations use well and frequently. I will not use this station ever again. I have sent a complaint to Shell Canada based on this station. Use this station at your own peril/risk!
K
Karly Giant on Google

β˜… β˜… β˜… β˜… β˜…

Sad I even have to give this poorly managed place one star, it’s undeserving of that. Terrible customer service, the manager tried to rip me off on my debit card. The staff are rude and ignorant. A staff member even had the audacity to yell at my mother for no good reason whatsoever. I reported this location to Shell HQ. Save yourself the trouble and do not go here. There’s another Shell in Point Grey, though it’s further from where I live it’s worth the extra drive to make sure this place never sees a dime of my money again.
G
Gerry Beylerian on Google

β˜… β˜… β˜… β˜… β˜…

Got ripped off. Set the pump to fill the tank, and the pump overflowed on my car, went in to ask for a refund because the overflow valve should have been working. Was given the excuse that "the pump worked before" as if it was my car's fault and the pump was unbreakable, but my car's gas tank worked fine before too... The employee did not even come to take a look at the spill. I will make it a point to avoid this gas station and all other Shell gas stations from now on.
C
Charlie on Google

β˜… β˜… β˜… β˜… β˜…

On Monday December 28th at 9:35 pm I came in to fill up gas. I noticed a car coming right next to my door at 80 km/ h screeching his tires as he nearly hits me. Sure enough it was the employee in a Toyota Avalon who was finishing his shift and speeding out. Imagine if it was a child who exited the car and wouldn’t see the speeding car. I almost called the police. When I mentioned this to the clerk all he could say was β€œ of yeah he finished his shift , sorry about that β€œ Unbelievable .
J
Jennifer Kasun (MisfireCU) on Google

β˜… β˜… β˜… β˜… β˜…

Multiple times had to wait while the staff held up a finger ( wait a minute) to finish a personal call. Once it's late they love to slip up the "so sorry back in 15" sign while either talking in their phones or having 2 staff fill the beverage fridge. Not sure why they cant serve me when I can visibly see them. Edit: it's been 20 minutes since I showed up to see 2 staff stocking with a be back in 15 minute sign. There's line up. We're all going to the gas station on 16th now.
T
Thomas Chwilkowski on Google

β˜… β˜… β˜… β˜… β˜…

I fueled up here and the gas pump wouldn't give me a fuel receipt. So I go inside and ask for a fuel receipt and the attendant initially refused saying that his system was down. I told him that this wasn't good enough for me and I insisted he give me a receipt. He gave me some attitude, rolled his eyes and eventually gave me the receipt. Very unprofessional conduct. I wont be keen on fueling up here in the future. Station itself looks poorly run. Store inside was a mess.
M
MsLeslie Santos on Google

β˜… β˜… β˜… β˜… β˜…

Kind evening staff! Window service only after 9pm. Store is clean and well stocked.

Write some of your reviews for the company Shell

Your reviews will be very helpful to other customers in finding and evaluating information

Rating * β˜… β˜… β˜… β˜… β˜…
Your review *

(Minimum 30 characters)

Your name *