Shaw Communications
3.4/5
★
based on 8 reviews
Contact Shaw Communications
| Address : | 500 Robron Rd, Campbell River, BC V9W 5Z2, Canada |
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| Phone : | 📞 +9777 | ||||||||||||||
| Website : | http://www.shaw.ca/ | ||||||||||||||
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| City : | W |
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allen bullock on Google
★ ★ ★ ★ ★ Everything you need to do ,greT gals willing to help with whatever you need
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Krista Hack on Google
★ ★ ★ ★ ★ Very frustrated with their lack of customer service! 3x now I have waited on hold for over an hour (thank gawd for speakerphones), tonight after 40 mins I just couldn't do it anymore. I've only had service for 1 month and I'm not impressed to say the least. My WiFi constantly goes in and out trying to find its source.
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Joel Danylchuk on Google
★ ★ ★ ★ ★ I’ve been a Shaw customer for a long time. Customer service is ridiculously vague, always trying to pass you along, or encourage you to self diagnose THEIR supply of quality product and service failures. TELUS - HERE I COME!!!
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T. A. on Google
★ ★ ★ ★ ★ Please be careful. Shaw Internet provider in Campbell River. Aggressive marketing!
Unfortunately, I connected Shaw internet on this spring. Every day the Internet disappeared, sometimes it was not there at all, or disappeared for 8 hours. Instead of qualified help, they change my modem this didn’t help. I called back, they change on another one, but after 2 days they change my plan without my consent. And in one day my bill grew by 500% of the previous payment (I always paid my bill in advance, I never had problem with that ). They didn’t call, didn’t call back after requests. I think for 10 days I have spent more than 15 hours on the line with them. Their supervisors have never called back but you have to be on line more than 2 hours. The managers didn’t know anything, and only wonder how it happened. Shaw provider has serious problems with costumers services, they are not responsible. And all this problem just because I have contract with them.
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Bev Dog-Nerd on Google
★ ★ ★ ★ ★ Long wait in line ? The 1 staff was pleasant enough but with a line up...20 min convos about TV programming doesn't seem efficient use of time.
Update Oct 15...usual waste of time here staff locked door with 1 customer inside, 3 in line dor about 30 min now and appears very 4 slow staff ?
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Sean Kiley on Google
★ ★ ★ ★ ★ Never get to speak with a real person.
Left countless messages to call me back ..
To bad, they used to be ok ,now there just horrible..
Maybe they will realize customers come ist ,but I'm not holding my breath.
Sad really
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DS on Google
★ ★ ★ ★ ★ Staff seems friendly that's the only positive.
My data has NEVER worked. Not in town or down island. I ALWAYS have to use public WIFI.
Internet speeds are manageable but lots of slow periods that get very annoying.
I will most likely find a new provider after my contract.
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Shannen Harle on Google
★ ★ ★ ★ ★ Great customer service is hard to find now a days, but I found one of Shaw's hidden gems!
His name is Nathan, from Winnipeg, Employee # W121. He was very knowledgeable, concise, and easy to understand! He walked me through a wide range of money saving options for my internet, TV, and cell phone plan. He gave me a SMOKING DEAL! If you are looking at renewing your Shaw contract I highly recommend you ask for Nathan and have him call you back once they track him down!! He makes things very clear and simple, and he gave me a great package deal!
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