SERVPRO of Kelowna - Kelowna
4.6/5
★
based on 8 reviews
Contact SERVPRO of Kelowna
| Address : | 656 Willow Park Rd #2, Kelowna, BC V1X 5C4, Canada |
| Phone : | 📞 +8999789 |
| Postal code : | 1 |
| Website : | https://www.servprokelowna.com/%3Futm_medium%3Dyext%26utm_source%3Dgmb%26y_source%3D1_MTYxOTQyMzEtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D |
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| City : | X |
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Lee Claremont on Google
★ ★ ★ ★ ★ We recently hired Servepro to help us with a flood in our basement and we are so glad that we did. They helped us so much during a stressful time. They handled the job professionally and they were always courteous and on time. They went above and beyond getting the job done. We are very happy with the results of their hard work.
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Andrea Harnden on Google
★ ★ ★ ★ ★ Our experience with Servpro was phenomenal. Troy and his team took a very stressful flood situation off our hands and dealt with it promptly and professionally. Troy was able to do the clean up for less than our deductible with BCAA so we were able to avoid putting a claim through. He was on site everyday checking our suite and monitoring moisture levels and repositioning equipment. My husband and I felt like we were in great hands with Troy and his team and knew they were looking out for the best interest of our property. Unfortunately this was not our first experience needing a restoration company but it was our first time calling Servpro. Their customer service, speedy response time and quality equipment surpassed our expectations (dehumidifiers that are powerful and actually remove water!!!). Honesty from a restoration company goes a long way, it's refreshing to know there are trustworthy companies out there! Thanks again Troy (and team) for calming me down and handling a very nerve-wracking situation.
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Chrystelle Crockford on Google
★ ★ ★ ★ ★ ServPro provided exceptional service!
Their response time to the call out was quick--especially given it was a Saturday! Troy quickly found the source of our leak and was able to deal with it right away.
Ashley, the project manager, made dealing with my insurance company a breeze and was exceptionally thorough, not missing a thing. He further organized all the subtrades for the repairs and we were pleased with all of the work.
A handyman, Alex, came to do a lot of the prep work on our home and he was professional, respectful, courteous and incredibly clean-always tidying up the site and laying down new drop cloths when needed (which was often for this busy family with kids and pets).
Members of the team were always available to answer questions by phone and even showed up on-site when I needed clarification on anything or needed them to walk me through any of the renos. Lastly, the crew followed all COVID protocols without having to be asked and without hesitation.
From disaster start to finish, I would without-a-doubt, highly recommend ServPro to family and friends or anyone needing support during the stress of an unexpected event that requires a restoration team! Thank you ServPro!
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Micky Goutier on Google
★ ★ ★ ★ ★ Ashley and the team at SERVPRO were very professional, courteous, and efficient. For someone who is as busy as myself, I appreciated the time and dedication they took to ensure that my house was fully restored in a timely manner. I highly recommend them. Thank you SERVPRO!
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Darren on Google
★ ★ ★ ★ ★ ServPro were exceptional to deal with, they responded to our call immediately and were on site within 15 minutes. Troy and Jolayne are professional, dedicated and are very easy to deal with. The whole team worked hard and well together to get us our home back to us ASAP and good as new! Very much recommend ServPro!! Thank you again!!
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G on Google
★ ★ ★ ★ ★ SERVPRO Is and will my primary emergency restoration company in Kelowna. I operate 20 buildings and over 800.000sq/ft of residential living spaces. They responded to my residential leak immediately last weekend and have been the driving factor in getting my building back online with minimal disruptions. Everything from the initial assessment, cleanup, drying and demo were all conducted in a professional manner. I would recommend them to anyone over their local competition
Thank you Troy, Ashley and team !!
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Susan Wells on Google
★ ★ ★ ★ ★ My husband and I were impressed by the superior quality of work done by all those who were part of our project, from carpentry and electrical to tiling and all of the associated repairs. At the same time, we appreciated the speed with which everything was wrapped up enabling us to proceed with listing the house this summer.
Throughout the entire project, Ashley and the team were highly professional and willing to respond to all our questions and concerns. We recommend them highly to anyone with a need for these services.
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Jill Macfadyen on Google
★ ★ ★ ★ ★ We had a leak in our bathroom that came through and damaged our kitchen ceiling. It was right on top of our island in the middle of a connected kitchen/ living room, leaving a giant bulge in the drywall and stains on our textured ceiling. Trevor came and listened to my fears about mold and opened the drywall to ensure the area was dry and free of mold . Chris and Shy came to complete the drywall repairs and retexture the ceiling and they were so courteous. The work they completed is impeccable - it looks brand new - as if the leak never happened and they were great to work with. We have a 15 year old dachshund that we were worried would be fearful of the noise from their machines but they were so understanding and he warmed up to them right away. We had to wait a little while for the repairs before they could get to us, as they were very busy, but my advice is WAIT …if you can. They are pros and you won’t be disappointed with their work. I absolutely recommend them!
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