ServiceOntario

2.7/5 β˜… based on 8 reviews

Contact ServiceOntario

Address :

110 Laurier Ave W, Ottawa, ON K1P 1J1, Canada

Phone : πŸ“ž +87897
Website : https://www.ontario.ca/locations/serviceontario/ottawa-city-hall-ottawa
Categories :
City : P

110 Laurier Ave W, Ottawa, ON K1P 1J1, Canada
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liam rooney on Google

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Literally called service Ontario and by instruction was told to come in and pay any potential outstanding fees.. & not to make an appointment. Came in and waited in line for 30 minutes during my shift only to be given two useless pieces of paper and told that there "too busy" with "walk ins" and "appointments" did you fail to realize that I'm also a walk in and that you just completely wasted my time for no reason ? If I could give less then a 1 star I would. Thanks for absolutely nothing.
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Pat Xon Hip on Google

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We have an appointment at 4:30 pm for Health card, when we come to check in with the black receptionist guy (at the front door, not inside) he asked us some questions but the way he asked was very rude, unprofessional and unfriendly, with no idea why maybe we are Asian?! #stopasianhate
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Sharath Poikayil Satheesh on Google

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I booked an appointment before visiting. Staff was very helpful and understanding. I had brought along all required documents as per what Service Ontario website described, and everything went very smooth.
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Anna L on Google

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They are well organized, waited only a few minutes for my appointment. However, the staff is not well trained, rude and lacks professionalism. Some of the comments they made were highly inappropriate, e.g. the customer next to me chose not to be an organ donor and the staff member who was servicing me commented that "Some people want to keep their organs as souvenirs".
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Desaray Marchand on Google

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Terrible!!!!! I booked my appointment for my birth certificate at 4:30 for the fourth time and they are now telling me that they can’t do birth certificates after 4pm… It is the fourth time I’ve taken off work early and had to Uber here to get this documentation done for them to tell me they can’t do it . I feel like they get a kick out of wasting people time. All I needed was for them to fax a piece of paper and they couldn’t do that ! Terrible service !!!!!
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Andre Errett on Google

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Had a great experience, everything was smooth and seamless. The wait time was short and the Agent that helped me was quick, professional and accurate. Word of advice, before you walk into these types of establishments do your research online first to ensure that you have all the necessary documentation or call in advance to avoid an uncessecary return visit.
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Simon Darbhanga on Google

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The guy that helped with my health card was very professional, efficient and helpful. I had an appointment and took 30 mins to get my card, although, prior to him, I was met with a rude employee. Hit or miss experience.
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Angela R on Google

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I made an appointment a week in advance for a Photo Card, I thought I would have to make another apt a different time for my health card renewal but I was able to get both done at once. Because I brought all the proper documentation it only took 20 minutes from check in to exit. The worker was new & being trained but everything ran smoothly. As long as you have everything you need and come on time it’s very simple.

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