Selacy Furniture & Mattress Factory Outlet

4/5 based on 8 reviews

Contact Selacy Furniture & Mattress Factory Outlet

Address :

3350 Pharmacy Ave #3, Scarborough, ON M1W 3K4, Canada

Phone : 📞 +77
Website : https://www.selacy.ca/
Categories :
City : W

3350 Pharmacy Ave #3, Scarborough, ON M1W 3K4, Canada
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Bond on Google

I purchased a pooja cabinet. Awesome product with reasonable price.
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sss thevar on Google

I bought single orthopedic mattres reasonable prices good service thanks for selacy furniture and staff's
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Jackie Geddes on Google

I will admit I was a little hesitant to order from a store i had never heard of. I purchased a king sized bedroom set from here just based of pictures that I had seen on the website. The staff where extremely helpful via email. My bedroom set arrived and I couldn't be happier. It was very well packaged.
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vibha kiran on Google

Amazing place for all your furniture needs. I liked the place for the service and choice with furniture designs. The staff went over and beyond to help in choosing our furniture with utmost patience. We purchased for our new home and recieved all furniture on time with no issues. Thank you Shanti and Sanjay for all your help.
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Kiran Uchil on Google

This has been the best experience with Furniture shopping in Toronto and the staff are really patient, helpful and accommodating in their approach. We purchased 2 beds with mattresses, a dining table set and Pooja Cabinet. They were all delivered on time and this made us happy. I highly recommend this place. Thank you Shanti and Sanjay.
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Alex L on Google

Found the perfect loveseat at a reasonable price. Would buy from them again. Very happy!
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Kevin Cassibo on Google

Ok, so after being told my sofa would be delivered in two weeks, I was told again it would take an additional week to deliver. This was apparently due to supply issues. I'm not gonna lie, I was really annoyed. I decided to send an email because I didn't hear from them at all since my initial email to confirm my delivery. Good thing I did because they would have not contacted me otherwise. Apparently, this was overlooked. Terrible customer service. I have already waited 2 weeks because of inventory issues. Then to have to wait another week and not being told til the day before my expected delivery. Not very good. Now my living room still has no sofa after two weeks which will now turn into three weeks. Lastly, I was told they would get back to me by Wednesday to confirm if in fact I will receive my sofa next week. Somehow, I have a feeling I wont. Looks like I will end up cancelling after going three weeks without a sofa. Ok update, after talking to the owner an alternative was found. Ok fine. So now an alternative was found for me. Great, the owner and I worked it out. Was told the other model I decided on would be delivered on Wednesday or Thursday. Great. Everything seems good Well......hold on. They ended up cancelling my old order (makes sense) and didn't issue me a new one for the other sofa. Why they didn't give me a new order I have no idea. Pretty frustrating. So now I was told they cancelled the order because of a previous back and forth between myself and the owner. I was going to cancel the order unless they could find me something and misunderstood that to me cancelling completely. The guy who I talked to told me that there was nobody that could help me until Monday. The owner is not in. That's ridiculous. You guys were ok to mistakenly cancel my order but won't help me to fix that. Unbelievable! Ok now fast forward to today which is my delivery day. It was confirmed the day before I was going to get my delivery. So.....I sent a message and email because I wanted to know when they are delivering. My wife is working from home and has to pickup our daughter from school. So I asked so she could be ready for it. That was at 10:29 am its now 1:43 and finally I get and answer. Why make it so stressful on the customers? Do yourself a favour and do not place an order with this place. Bad communication with their own employees and with customers. They tell you one thing and do another. Very bad experience. Get your furniture somewhere else.
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Nirmala Sivagurunathan on Google

I was gifted with a Pooja Unit my friend got from Selacy. It was made exactly to my needs. Perfect job. I love it. Plus side is everything is fully assembled. Hassle free delivery. I highly recommend their products. I just ordered a wardrobe and jumbo chest. Awaiting delivery. Shanthi goes above and beyond to help us with the choices. She’s so patient and humble. Thank You Shanthi for everything ???

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