Seed - Cochrane

Repairs 

Simply let us know what you need repaired! We have all our industrial sewing machines on hand and can help you. Some repairs will cost around $45. For repairs, submit a message right from our CONTACT tab

Exchanges + Returns

Please contact us for help with an exchange or return. Simply submit a message right from our CONTACT tab on this site, or DM us directly @iamseed_ on Instagram.

Returns policy

You have 30-days to return or exchange a new item. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. In the case of preorders as we are making your items for you and would not otherwise buy the stock we cannot accept returns. We will do what we can if sizing is an issue to swap your item but cannot ensure this is possible.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also have original tags on the garment.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.

Shipping

To return your product, please submit a message right from our CONTACT tab.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item back to us you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item but the shipping company can especially if you have a tracking number.