Scotiabank

Name: Scotiabank
Address: 268 Keefer St #101, Vancouver, BC V6A 1X5, Canada, A, Canada

2.5/5 ★ based on 8 reviews

Contact Scotiabank

Address :	268 Keefer St #101, Vancouver, BC V6A 1X5, Canada
Phone :	📞 +8
Website :	https://maps.scotiabank.com/locator
Categories :	ATM , Bank , Financial consultant , Investment service ,
City :	A

268 Keefer St #101, Vancouver, BC V6A 1X5, Canada

Best Bank in Canada

S	Sheida on Google ★ ★ ★ ★ ★ Not helpful AT ALL! I have been trying to solve the simplest issue for over a month now, and I know it is a simple issue as my mom has been in the banking industry for well over 20 years... The level of customer service I received here was absolute trash. Although I never went into the branch, I called Scotiabank and went into various other branches over SEVEN times for one issue and was always told that the branch manager at Chinatown has been sent a request to get back to me as he is the only one that can help me.. Today I called him myself and left a message and surprise surprise he calls back to tell me that I have to go into another branch as my main branch is a different location. Regardless of who is at fault here between the Scotiabank individuals, the way I have been passed around for over a month with NO ONE taking ANY initiative to help resolve my issue has been a complete joke!! I would definitely not recommend this bank to anyone and can't wait to be done with my mortgage to never come back and make sure my family does the same.
T	Tracy Foran on Google ★ ★ ★ ★ ★ Worst bank ever! I booked an appointment with a “small business advisor” to discuss borrowing options. I came in to find out what I could do based on a good credit rating and personal income. I had already research the Government secured Startup Loan, but was also curious if the bank would just group all my personal credit into one account. The “advisor” just submitted the application for the hardest loan to get with the bank, which was a business line of credit. Then, after it was declined looked at me and said declined, it only had a 20% chance of success anyway, because you have no revenue yet. I lost it!! Why the hell didn’t she tell me that before putting a declined loan on my credit report!!! I called in the manager to complain that I received no advice at all and that she should have told me it had such low chance of approval so that I could focus on the govt secured loan!!! The assistant manager JULIA who I found out after misrepresented herself as the manager, literally did nothing and could care less about what her incompetent staff just did. I am filing a complaint with the BBB and pulling all my accounts!!! I will secure the govt loan with a credible lender who employs skilled staff instead of using this minimum wage paying joke of a bank. Absolutely atrocious!!! If you’re a small business DO NOT USE THIS BANK!!!!
N	Nathan Wood on Google ★ ★ ★ ★ ★ Absolutely the worst place to do banking! Staff are hugely unhelpful and appear to have little or no knowledge regarding company policies while also completely incompetent carrying out the most simple of tasks. Last year I had cheques from my employer over $900.00 on three different occasions they refused me access to my funds and told me I needed to contact my home branch (I've banked with these people for a couple years and EVERY TIME I need to deal with them they are horrible!). Despite a clean history they told me to take these cheques to another bank. Where I don't have an account and they also didn't care to tell me I would need one at that specific branch which was located in Whistler. My home branch contacted me after WEEKS to increase my credit amount and because my income was inconsistent they would only increase it by $300.00. So buying groceries, paying my rent, ANY purchase or transaction I could think of was impossible on payday. Two different branches I have walked in they cashed the cheque with no issues to speak of. Yesterday I wanted to exchange foreign currency and was told they don't accept coins!? Your employees are ridiculous with absolutely no conscience to speak of.
r	r c on Google ★ ★ ★ ★ ★ Absolutely the worst bank i have personally dealt.. my own account and my parents........
R	Rico Cheung on Google ★ ★ ★ ★ ★ My family member had several questions for one of the "senior financial advisor" staff there. she was met with a sour and terrible attitude, not to mention, little to no advice. he constantly answered having to ask someone else for the info or answers to the questions. so much for being an advisor if you cant advise anything. It felt like they did not want her business at scotiabank. I understand there are certain locations where the below average staff are placed but it ruins the companies image when there is nothing done to improve it and you can see from the other reviews that this is an ongoing issue of bad customer service at this location.
C	Cosmo Kwan on Google ★ ★ ★ ★ ★ Great friendly staffs. My Financial Advisor is amazing, she prompt, professional helpful and friendly customer services. The Bank needs a makeover inside especially the seats for the clients. But all is good! All banks changes staffs once awhile. Missed all the previous staffs from before!. Best Everyones!
C	Cody Pallin on Google ★ ★ ★ ★ ★ These 5 stars are for Vincent Man, our Senior Finance Advisor Vincent Man has always has gone above and beyond to be as accommodating, kind, and courteous as he can be. He stayed after hours to meet with us and gave no impression of rush when we even went over that time too. He is patient in answering all of our questions and always emails to us kindly despite our lack of response back. Vincent is a stellar person and financial advisor and we give our thanks
H	H. Ly on Google ★ ★ ★ ★ ★ Doesn't seem to care in offering consistent rates and policies within Scotiabank. Manager Leslie Lau doesn't care about customer satisfaction; doesn't waive small things like draft fees (had no problem with this at this or other branches in past). And doesnt honour rate holds with respect to policies that allow adjustments to still maintain that rate. I recommend banking elsewhere. Even at another branch.