Scotiabank - Okotoks
3.1/5
★
based on 8 reviews
Contact Scotiabank
| Address : | Cornerstone, 721 Southridge Dr #201, Okotoks, AB T1S 2E1, Canada |
| Phone : | 📞 +987 |
| Postal code : | 1 |
| Website : | https://maps.scotiabank.com/locator |
| Categories : | |
| City : | S |
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jalex bakarth on Google
★ ★ ★ ★ ★ I love the service at this branch, but getting through to anyone there over the phone is near impossible.
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Ernie Antonchuk on Google
★ ★ ★ ★ ★ Quite surprised to see these bad reviews as my experience has been totally opposite. Been with them for over 20 years and have been very pleased with their customer service. Highly recommended.
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Shawna on Google
★ ★ ★ ★ ★ I’ve had Only bad experiences with this bank they have taken $75 from me with no reason and when I got my card my security code does not work and when I ask for help none of them could help me out, They have very poor customer service. I’m definitely switching banks I don’t recommend coming here for your banking needs.
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Reta Nitsui on Google
★ ★ ★ ★ ★ Andrea and the staff are amazing. I had to put a trace on my missing GST cheque’s. Very helping and caring staff. My whole family has changed over to this branch due to kindness and respect the give
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Customer Care on Google
★ ★ ★ ★ ★ This place has misled me multiple times. The last time was placing an extra long hold on a payment I made but telling me that their policy was different and that they would make it right. They never did and they still have my money. The tellers shout so there is little privacy on your personal information too. So happy that I don't have my main accounts here.
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Kent Pomares on Google
★ ★ ★ ★ ★ Very good bank. It was frustrating to get my first credit card with them nearly 10 years ago BUT I rate them highly because of their friendliness. Heather and Tess in the Okotoks Location in particular are a real treat.
With banking you want efficiency, trust and a feeling you are cared for and such is my treatment. Would recommend. They could improve a touch on their turnover in the friendliness department, but the odd unpleasant experience can't affect my review. Its too infrequent.
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Julie Boake Awedity Creative on Google
★ ★ ★ ★ ★ Lori has always been a huge help and has always treated me like her most valuable customer. She is attentive, listens and respects my business banking needs. I know I am not her biggest client, nor am I her only client but she never treats me like I am anything but her favourite client. She even came to me just to say hi and see my business space. Recently she helped me when the call centre kept moving me around and failing to process my request, she did it in minutes, what had taken me over 3 hours on hold on the phone. If you can, ask for Lori, she's amazing!
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Sm Bsm on Google
★ ★ ★ ★ ★ Worst place ever to get a mortgage with. Also expect to wait 30 - an hour before you talk to anybody!!
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