Scotiabank

Name: Scotiabank
Address: 9915 100 St, Fort St John, BC V1J 3Y3, Canada, J, Canada

2.1/5 ★ based on 8 reviews

Contact Scotiabank

Address :	9915 100 St, Fort St John, BC V1J 3Y3, Canada
Phone :	📞 +77
Website :	https://maps.scotiabank.com/locator
Categories :	ATM , Bank , Financial consultant , Investment service ,
City :	J

9915 100 St, Fort St John, BC V1J 3Y3, Canada

Best Bank in Canada

S	Seyoum Gebeyehu on Google ★ ★ ★ ★ ★ I thought that I'm experiencing an exceptionally disastrous service. After checking out some of Google reviews, I realized that I'm not alone and could have rated their service 0 if there was such an option .The receptionist does not seem to have any clue about the standards of customer service and appears miserable as if she is forced to do her job and not paid at all. The so called "Senior financial advisor" and "customer experience lead" who also claims to be an assistant manager would not survive a day in their current role had they lived in major cities where customers are well respected and the purpose for which they went to the bank is timely addressed. I do not really regularly go to banks and do everything I need online. The very poor service that I have witnessed in just two visits in a year at this bank and hundreds of negative reviews posted online makes me wonder what their corporate office and the manager at the bank have in mind to address the issue. Employees would not go rouge unless they are incompetent or are being led by an incompetent manager. I emailed the manager highlighting my concerns and disappointments and never heard back from him. Residents of small towns deserve the same level of service that these banks provide in major cities across Canada.
C	Chris Bird on Google ★ ★ ★ ★ ★ I have been trying to get through for hours and a call centre in Pakistan is as far as I have gotten. Has the banking sector been in such bad shape lately that branches can't hire receptionists? The sad thing is that it takes forever to get through to Pakistan and they can't even help me. The good thing is that they give me the local branch phone number so I can do it all again.
C	Concentric Arc on Google ★ ★ ★ ★ ★ Closes at 3pm, during the work week, that's handy...No Saturday teller service...Time to find a new bank that caters to working people I think.
s	sarah blakdane on Google ★ ★ ★ ★ ★ Just try to phone ,with the right extension number on hand and STILL you never get through. Or you leave a message as you're prompted and NEVER get a callback. I guess the bank must be doing really well to not take an interest in someone looking for a mortgage??? Maybe we'll get someone reaching out once we choose to move our money elsewhere
R	R AY on Google ★ ★ ★ ★ ★ Banking here is probably typical of most Canadian Banks: very little interest on your money and mortgage rates higher than a broker. I was not impressed by customer service person name Jhane Mendoza B. She had terrible advice and really knew nothing about Canadian Customs and Practices. Scotia Bank needs to revisit their Code of Conduct with Jhane…deception is probably not part of their Code, yet Jhane seemed to think it ok to use deception to gain influence and sell services.
B	Betty Lee-Giorio on Google ★ ★ ★ ★ ★ Not a pleasant experience. Worst Scotiabank branch I’d been to. Terrible banking hours and staff lacks knowledge of their own product.
C	Charisa Doucette on Google ★ ★ ★ ★ ★ I closed all my products out with this specific branch because their teller by the name of "Rimmy" is unprofessionally rude. I am not okay with having someone that disrespectful deal with my personal information and my money, I will go else where and get the respect that I deserve as a client.
A	Alireza on Google ★ ★ ★ ★ ★ Not a typical Scotiabank branch. The worst I have ever seen. Strongly suggest to go to any other branches even if that means traveling for a couple of hours. Specially if you have to deal with Kimberley. She is a nice person but as a senior advisor you can not trust her at all.