Saskatchewan College of Pharmacy Professionals - Regina

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About Saskatchewan College of Pharmacy Professionals

Voluntary Undertaking and Agreement

Where there is evidence to support the allegation of professional incompetence, professional misconduct, or proprietary misconduct the Chair of the Complaints Committee, on behalf of the Complaints Committee, shall determine whether there is an opportunity to use an Alternative Dispute Resolution process to resolve the complaint. A resolution or remedy may result in Voluntary Undertaking, which is one form of an Alternative Dispute Resolution (ADR).


An ADR process, while not a discipline hearing, will result in an agreement between the College and the signatories of the agreement which meets the public protection mandate. Should the member and/or proprietor not agree to participate in an ADR the file is referred back to the Complaints Committee, which may result in referral to the Discipline Committee for a hearing. The SCPP Regulatory Bylaws Part P.1 section 3(12) and (13) state the ADR processes.


Voluntary Undertaking and Agreement – Summary – Lindsay Richels


The Complaint

In September 2019, the Complaints Committee received a formal complaint alleging that in 2017 – 2018, Ms. Richels injected neuromodulators, dermal fillers, deoxycholic acid, and plasma rich fillers through a Collaborative Practice Agreement with two physicians.

The Agreement

Lindsay Richels agreed to a Voluntary Undertaking and Agreement in October 2021, which, while an alternative to the discipline process, meets the mandate of the College and provides general deterrence for the profession.
In summary, Dr. Richels, MD, has agreed to the following provisions:
  1. Dr. Richels resigned as a member of the College in July 2020 and does not intend to renew her license as a pharmacist. Dr. Richels is no longer entitled to any of the rights or privileges as member of the College.
  2. Dr. Richels acknowledged Section 7 of the Act which provides the establishment of a Council and empowers the Council to manage, govern and regulate the affairs and business of Saskatchewan College of Pharmacy Professionals. Dr. Richels is aware of the Council’s authority to declare that administration of injection for cosmetic purposes is not within the pharmacist’s scope of practice. Dr. Richels is aware that acting beyond the pharmacist’s scope of practice constitutes professional incompetence and professional misconduct pursuant to Sections 24 & 25 of the Act. Dr. Richels is aware that, pursuant to Section 65 of the Act, every member must comply with the Act and bylaws.
  3. Dr. Richels provided a written admission of her actions that led to a referral to Discipline and apology to the College.
  4. Dr. Richels will pay the sum of $5,000 to the College for partial recovery of costs and expenses.
  5. Dr. Richels understands that the Complaints Committee will recommend to the Registrar that a summary of the Agreement and circumstances under which it was entered will be published in the College newsletter and on the College website.
Consensual Complaint Resolution Agreements

The Saskatchewan College of Pharmacy Professionals (the College) considers the primary purpose of an Alternative Dispute Resolution (ADR) process to be the protection of the public and the pharmacy profession as a whole. The College is conscious of the fact that the public must have confidence in the profession’s ability to regulate itself in a manner that protects the public and has determined that a digest of ADR processes will be published.


Where there is evidence to support the allegation of professional incompetence, professional misconduct or proprietary misconduct the Chair of the Complaints Committee, on behalf of the Complaints Committee, shall determine whether there is an opportunity to use an ADR to resolve the complaint. A resolution or remedy may result in Consensual Complaint Resolution Agreement (CCRA), which is one form of an ADR.


An ADR process, while not a discipline hearing, will result in an agreement between the College and the signatories of the agreement which meets the public protection mandate. Should the member and/or proprietor not agree to participate in an ADR the file is referred back to the Complaints Committee, which may result in referral to the Discipline Committee for a hearing. The SCPP Regulatory Bylaws Part P.1 section 3(12) and (13) state the ADR processes.


Consensual Complaint Resolution Agreement – Summary – Margo Derksen

The Complaint

In August 2021 the Complaints Committee received a formal complaint alleging that Margo Derksen accessed a patient chart while on a personal visit and wrote a notation in the patient’s chart in the Practitioner’s Orders section. The patient was a family member of Margo Derksen, and she was not on duty at the time of the conduct.

The Agreement

The Committee recommended an Agreement to:
  • Provide the member a reminder on ethical practice through completion of an Ethics course.
  • Provide the member a reminder on privacy and confidentiality through completion of the College’s Privacy Officer Training.
  • Provide confirmation to the Complaints Committee, through written explanation by the member, how her actions were a breach of privacy and outside her role and scope of practice as a visiting family member.
  • Provide a general deterrence to all members through publication.
Margo Derksen, pharmacist, agreed to a CCRA in February 2022, which, while an alternative to the discipline process, meets the mandate of the College and provides general deterrence for the profession.
In summary, Margo Derksen has agreed to the following provisions:
  • Mrs. Derksen will complete the PROBE Ethics and Boundaries Program – Canada within eight (8) months of signing the Agreement. Mrs. Derksen shall bear the costs associated and demonstrate successful completion with an unconditional pass.
  • Mrs. Derksen will complete the Privacy Officer Training provided by Continuing Professional Development for Pharmacy Professionals (CPDPP) within three (3) months of signing this agreement and provide the Registrar a copy of her certificate of completion.
  • Mrs. Derksen will draft a written explanation of how the issues regarding privacy, practicing outside her scope, and treating her family member as identified in the complaint have been addressed to ensure a similar occurrence does not happen again. The letter of explanation will be provided to the Complaints Committee for their review within one (1) month of signing the Agreement.
Consensual Complaint Resolution Agreement – Summary – Michael Rassin

The Complaint
  • In October 2021, the Complaints Committee received a complaint concerning allegations that a patient had been experiencing adverse effects due to their COVID vaccination being improperly landmarked and administered during a clinic held by Alliance Health Pharmacy.
  • During the course of the investigation, it was determined that a nurse practitioner was hired by the pharmacy to provide injections at the clinic held by Alliance Health Pharmacy. The pharmacy did not have a clinical protocol in place, and Public Health did not have a record of the pharmacy providing vaccinations at an alternate location.
  • The Complaints Committee determined that the pharmacy manager had failed to complete the requirements to hold a pharmacy immunization clinic at an alternate location and failed to discuss requirements for another healthcare professional to provide vaccinations with that professional’s regulatory body.
The Agreement
The Committee recommended an Agreement to:
  • Provide the member training on specific pharmacy management principles through completion of training modules
Michael Rassin agreed to a CCRA in March 2022, which, while an alternative to the discipline process, meets the mandate of the College and provides general deterrence for the profession.

In summary, Michael Rassin has agreed to the following provisions:

  • Mr. Rassin will complete three specific modules of the Canadian Pharmacist’s Association (CPhA) course Managing Your Pharmacy: The Business Essentials within six (6) months of signing the Agreement. Mr. Rassin shall bear the costs associated and provide certificates of completion to the Registrar.

Contact Saskatchewan College of Pharmacy Professionals

Address :

1964 Park St #100, Regina, SK S4N 7M5, Canada

Phone : πŸ“ž +89
Postal code : 4
Website : http://www.saskpharm.ca/
Categories :
City : N

1964 Park St #100, Regina, SK S4N 7M5, Canada
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