RV City Sales, Parts and Service Centre in Nisku - Nisku
4.3/5
★
based on 8 reviews
About RV City Sales, Parts and Service Centre in Nisku
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Location All Locations Arriving Soon Morinville Nisku Nisku
Search Contact RV City Sales, Parts and Service Centre in Nisku
| Address : | 2717 5 St, Nisku, AB T9E 0C2, Canada |
| Phone : | 📞 +7898 |
| Postal code : | 9 |
| Website : | http://www.rvcity.ca/ |
| Categories : | |
| City : | E |
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Robert S on Google
★ ★ ★ ★ ★ Very friendly and accommodating service. I've had some pretty horrible experiences with RV dealerships and can say I was pleasantly surprised with RV City's sales department.
Well the 4 star review didn't last long. See my review for warranty service for the Morinville location. EXTREMELY disappointed in the service department.
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Taylor Moore on Google
★ ★ ★ ★ ★ If I was able to I would give this place 0 stars. I understand everybody during the month of May is trying to get their RVs in for the regular repairs, who doesn't love camping in this nice Alberta weather? I had a complaint with the front desk, parts, and even the manager who all three do not seem to know anything about costumer service. My RV had been dropped off and guaranteed to be ready for pick up within three weeks due to expressing I had a trip coming up for the end of the month. Well the way they like to do their business is have your RV sit for roughly one week, then maybe order the parts you are looking for, (which seems to be a difficult task according to their parts employee I spoke to on the phone.) After trying to resolve the issue was then told my RV will be put on the street for pick up when I could get to them. So no longer in their lot secured. Very Poor management, very poor customer service staff. If you are looking for word of mouth so people are aware of your business this is not how to treat out of town costumer. DO NOT USE THIS COMPANY! (In my opinion they do not deserve a 4.5 star rating)
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val kuefler on Google
★ ★ ★ ★ ★ Purchase was great, but the 1st time I took my trailer out in the summer of 2019, I couldn't get my heater going. I phoned the dealership to report this but noone returned my call for 3 days. I had to take my trailer to a local dealership for repair and the parts & labor ended up costing me over $400. 3 days later RV City called back, and I spoke to an assist. mgr who indicated that they were going to send me the money I had put out for repair as the heater never once worked for me. That was the last I heard from RV City; never did receive the promised funds. Very dissappointing.
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Fred Colbourne on Google
★ ★ ★ ★ ★ Just visited to pick up some sealant. They were very helpful and friendly.
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Nancy Reilly on Google
★ ★ ★ ★ ★ Exceptional!! Vaughn and Glen are honest, helpful, straightforward and genuine. We walked in off the street just to see what they had and we left with an excellent used Rv. Ask for Vaughn in sales. We feel extremely fortunate to have literally stumbled upon this business.
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Kevin on Google
★ ★ ★ ★ ★ Sales are great but after sales services is not. I have had some small issues with my trailer and I get the impression they do care as they got their money. The latest is my stabilizer is slipping on the tongue, when I called they told me I would have to wait and they attitude was like " why are you calling us for that?" I purchased my stabilizer with my unit and it was installed by them. I guess I have to figure it out on my own.
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Miranda Farrell on Google
★ ★ ★ ★ ★ Enquired about a tent trailer and made an offer. Said we'd come in Saturday just after 1pm. Upon arrival we were told it sold 30 minutes before we arrived. We had full intentions of purchasing in cash.
If you know someone has an offer on the unit and coming in you don't sell it beneath them.
We won't be doing business with you unfortunately.
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Sandy Girvan on Google
★ ★ ★ ★ ★ Since purchasing my motorhome here in 2020 all the staff have been exceptional. I have had numerous visits and texts and without a doubt they go above and beyond! I have mainly had dealing with Kim and she has proven to be extremely efficient and knowledgeable. I want to thank all of the staff for making my transition to a motorhome owner flawless.
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