Royal Blinds & Screens

We got quite a few quotes and nobody can beat their price for zebra blinds, we could have done with a cheaper quote for faux wood/roller, but I just love the functionality and look of this blind, also super easy maintenance. The turn around time was also the fastest, from quote to installation was around 3 weeks. We got regular ones downstairs and black out ones upstairs for the bedrooms, both looks really nice. Just a side not that the black out ones won’t be sufficient if you have a baby. Overall, we highly recommend Royal blinds.

Very happy with our experience with Royal Blinds. High quality blinds, decent prices, excellent service. After placing our order blinds were delivered and installed as promised. My wife and I are extremely happy with the results!

The pricing offered by Royal Blinds is very competitive and overall, we are quite happy with the product. We do however have a couple customer service related issues: 1) We were told our blinds would be installed on a certain date, but were advised two days prior to the installation date that they would be installed a week late due to the Lunar New Year holiday in Korea. We were told this after I contacted Royal Blinds to inquire about the status of our order as we had not heard from them; 2) The staff communicated with us both via text and email, which did make things a bit more complicated at times; 3) Before the installation, I was told that I had to pay the remainder of the total cost (I had already gone into the showroom and paid the deposit for the blinds). When I asked the staff member how I could pay, I was advised I could either come into the showroom or provide my credit card information via text. Since I did not feel comfortable providing my card info via text, I opted to come into the showroom to pay. During installation, I was told by the technician that they actually have a portable debit/credit machine they can bring to installation sites, which is frustrating as I was not informed of this prior to making another trip into the showroom; 4) For quite awhile after the installation, I have been finding little sharp metal shards all over the floor and in our living room rug that had not been cleaned up properly. Issues aside, I do want to stress the positives of the product itself. Our blinds and screens are clean and modern in appearance, meet strata regulations for our building and suit our place really well. They also do help retain heat in our place a lot better than what we had previously. The pricing offered by Royal Blinds was also far better than any other companies we looked at. Installation was quick and the technician was friendly and knowledgeable, even taking time to address a concern we had regarding our order and fully explaining things from a technical/functionality standpoint. Additionally, I quite liked that the same technician who we had our consultation with was the same technician who installed our blinds and screens.

Good products but lousy works. The vertical blind installed is unable to close up completely with a gap between the blinds. So what is the point installed a new one! The company efficiency with no human patience practices caused failure products. Think twice if anyone would use this company for new blinds to avoid the one time dissappointment experience.

I am writing to express our great satisfaction with the excellent services by Royal Blinds &Screens. We ordered window screens from Royal Blinds. When Marcus came to do the installation. Everything was installed perfectly and efficiently except for one. What happened was the screen door opening did not quite fit only due to our window layout. Marcus explained to us the situation and offered a couple of options, one of them including to remove the screen door without charging us. We opted to change the screen door opening to make it work. Marcus was very nice and patient and re-did the screen door right on the spot. He ended up staying for an extra hour and got the screen door perfected for our use. There was no extra charge even though the issue was not due to Royal Blinds’ fault. We were very impressed with the level of services provided to us, plus the good quality and reasonable price, we would certainly go back to Royal Blinds for future windows covering needs.

I’m totally happy with the results of my new shades. Went to the showroom, viewed there selection and ordered them. Two weeks later the technician installed the shades with no time at all. Really satisfied customer! Would recommend Royal Blinds & Screens and the price was right. Thx

We had a skylight blind installation put in before the holidays. The product is great quality, and Marcus was terrific to work with. Product arrived in 2-3 weeks, and install was quick and very clean. We're very impressed and plan to have Marcus and team back to put venetian blinds in our living room. Great company and people to deal with.

Overall a great experience from beginning to end! The rep came to my home to assess my needs and provided the best suitable fit on the spot for the replacement of my 8 year old blinds. I chose the zebra blinds. The new product is high quality. Installation time within 3 weeks. Very efficient service which I appreciate and would recommend this company.