Rosewood Retirement Residence

4/5 β˜… based on 8 reviews

Contact Rosewood Retirement Residence


833 Sutton Mills Ct, Kingston, ON K7P 2N9, Canada
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Calvin Roberts on Google

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My father was a resident there and an incident occurred during one of my visits. My sister had an argument with another sibling and had lost her temper to the point of being berserk. Since she was out of control, I locked my father's room leaving her out in the hallway so she would calm down. Since I did not have a cell phone at that time and my father did not have a phone, I hit the emergency button. After ten minutes, things sounded calm in the hallway, I unlocked the door. No one ever showed up and inquired about my father. He was very shaken and was afraid of my sister since he was taken out of her home due to alleged abuse but negligence was proven. Maybe someone did show up but did not knock on the door. I don't imagine that they would of done anything since it was that sister who was paying the bills as a Power of Attorney.
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Gillian McN on Google

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I found the staff friendly and helpful. The nursing staff have been excellent. The staff very quickly get to know you by name which is quite helpful and reassuring. There is always someone available to answer questions. The food has been very good and the service friendly. The service goes out of their way to accommodate your requests.
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Joyce Kilcullen on Google

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Services fantastic staff very helpful and patient. Activities wonderful exercise-board games dress up for different occasions. Exampleβ€”-Easterβ€”-Halloweenβ€”-Canada dayβ€”-October festβ€”-Christmas.
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Tom Ward Music on Google

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Provided some live music entertainment for residents while social distancing in their garden. Wonderful afternoon with the residents playing some old time familiar music to sing along to and tap their toes to. Very enjoyable time for all!
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Douglas h on Google

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Feel free to read the rest of this review, however in my estimation this one statement says it all – My brother and I (both resident in Toronto) are able to sleep well without worry about the care of our parents since they entered the Rosewood Retirement Residence. After speaking with my parents on various occasions their obvious preferences would be to live at their home in Kingston. Our family (including my parents) agree this is no longer practical or safe. The Rosewood experience is an amazing alternative that lives up to all the positive verbal references we obtained when looking at what was available in Kingston. Their different health needs are being attended to professionally by a friendly and competent staff. After walking in unannounced at various times of the day and late evening the atmosphere presented is friendly and secure. I noticed that each of the residents is being called by name regardless of where they are and who the staff member is. Impromptu visits sometimes resulted with an invitation by my parents to stay for lunch or dinner. To quote my dad who can be fussy about the food he eats – β€œit is not as good as Mom’s cooking” but we all agree (including my Dad) that the food presented is tasty, with healthy sized portions choices that accommodate a wide variety of the residents personal preferences. From my personal perspective and what I observe with others while I am there, the Rosewood team has a good operating formula that offers a highly personalized and cozy environment. Thank you to the Management and staff at the Rosewood.
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John Haskim on Google

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We have recently moved an elderly relative into the Rosewood, and have been very pleased with the staff, food, activities and atmosphere. There are now several choices of retirement homes in Kingston. They cater to different situations from active seniors, to independent living, to assisted living to nursing homes. Our relative need assisted living in a smaller, more "homey" setting. The Rosewood is perfect for this situation. Pros: relatively small number of residents allows a more personal relationship between staff and resident; one floor layout eliminates elevators (which our relative had difficulty operating); dining experience is very good (we ate there several times before our relative moved in); staff encourage shy residents to join in activities; activities are geared to older, not too active, residents; building is very clean and odour free; and the a la carte menu of additional medical and personal care for the resident allows you to choose the exact level of additional services (and cost) the resident may need. Con: the accommodation is primarily one room studio suites, much like a hotel room. Compared to some of the larger, flashier accommodations available in the new retirement homes around the city, this may deter some. In our case, this was exactly what we looking for. The most important "Pro" is this: from all my visits to Rosewood, I have seen nothing but the utmost care, compassion and patience from the staff towards the residents. That outweighs any other factor when choosing a retirement residence.
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Karen Laidlaw on Google

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It's very homey in a comfortable way. My mother loves it there. She has a small dog that lives with her there, until it becomes obvious that this arrangement is no longer a good idea.
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Marlene Sweetman on Google

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I would love to give a review. Raving and truthfully positive I am truly grateful for moms care and all you have to offer. Mom occasionally gets confused and lost. All your staff talk with her, walk her to her room while reassuring and comforting her. As I constantly tell your folks thank you thank you thank you. Mom says it feels like waking up and coming to the living room with the family. Not like apartment living. Thank you again.

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