Romeo Pet Hospital | Vet Clinic in Stratford

Name: Romeo Pet Hospital | Vet Clinic in Stratford
Address: 782 Downie St, Stratford, ON N5A 1Y7, Canada, A, Canada

4.7/5 ★ based on 8 reviews

Contact Romeo Pet Hospital | Vet Clinic in Stratford

Address :	782 Downie St, Stratford, ON N5A 1Y7, Canada
Phone :	📞 +97
Website :	https://www.romeopethospital.com/
Categories :	Animal hospital , Veterinarian ,
City :	A

782 Downie St, Stratford, ON N5A 1Y7, Canada

Best Animal hospital in Canada

S	Severus Sid on Google ★ ★ ★ ★ ★ Pandemic regulations: Offers the service through the curbside pickup of your pet and ensures that the facility isn't crowded. Impressive handling. Doctor/s and admin: Absolutely lovely. Explains the cause of the problem right to the detail and provides the best route for curing your beloved pet. Fees: Reasonably priced against the quality of service they provide. Will absolutely return here in future for my dog's treatment.
N	Nicole McNall on Google ★ ★ ★ ★ ★ On Friday Oct 8th, in quite a panic I called Romeo Pet Hospital to see if they had availability for me to bring in my kitty who was very sick. I wasn't being unreasonable as I knew that it was the Friday before the Thanksgiving long weekend. When they responded very abruptly (like I was annoying them by calling right before a long weekend) by saying, "We aren't taking any new patients." I asked the woman if she could tell me of a place in Stratford or anywhere that i could take my cat to see someone because I thought she was dying. She said "Sorry, i cant refer you to anywhere." I thought this was very poor customer service practice. The next clinic in Stratford that I called, apologized that they couldn't get my cat in for an appointment, but emailed me info on the closest emergency clinic. They booked me in for an appointment the very next morning (which unfortunately, I never ended up needing.) They also showed me compassion towards my cat who ended up passing away suddenly in my arms not even an hour later. I understand that Romeo Pet Hospital couldn't get me an appointment, but the lady was rude, and during a time when I felt incredibly desperate and sad, they were no help and showed me 0 compassion. They didn't seem to care at all.
D	Dave macintyre on Google ★ ★ ★ ★ ★ Great Vet Hospital. Great staff, quick service. Prices are pretty high for services.
L	Lucia Betea on Google ★ ★ ★ ★ ★ Great and compasionate staff at the one of the hardest time of our beloved pet. Thank you kindly for all your help and support.
M	Mike Robertson on Google ★ ★ ★ ★ ★ Great staff and very compassionate. Even was able to wait a bit longer for me to come as I was running 20 min late. Dealing with having to put my pet down is something that every pet owner will have to face at some point (there’s exceptions). They made what I had to deal with a comfortable for my giant rabbit and for myself as well. They did nothing but want to make both of us comfortable and just wanted to help. Thank you for helping me whit a very difficult time and decision If you are looking a veterinarian, this is a great start to your search :) Stay safe and love your animals
E	Elaine Averell on Google ★ ★ ★ ★ ★ Staff were very helpful and courteous. Explained our little dogs issues and answered all of my concerns. They even followed up with a phone call a couple of days later to see how our little dog was doing. Highly recommend Romeos pet clinic.
J	Jenny Reid on Google ★ ★ ★ ★ ★ I am always anxious about vet appointments because I’ve had terrible experience in the past. I have guinea pigs so it’s sometimes difficult to find small animal vets that are local to me. My girl River was showing signs of a URI. The Romeo staff got me in on the same day and was very kind and welcoming. Dr Gillies was friendly and made conversation. She was realistic about treatment options and straightforward but not unkind. I wasn’t pushed to pursue expensive treatment options. At the end of the appointment I felt more at ease despite the situation. The team followed up with me periodically to check in and were willing to answer any questions I had. Thankfully River is on the mend. I highly recommend Romeo & their team.
T	Taryn Beehler on Google ★ ★ ★ ★ ★ We couldn't be happier with the high quality service and care that we have received here. They truly care for what is in the best interest for your pet. They always answer any questions we have thoroughly and make sure we are comfortable and understand any treatment plan. We unfortunately have had a couple of emergency situations and they went above and beyond every step of the way making the process much easier on us. Our dog that we have now loves to visit them and gets so excited to go to the vet!