Rocky Point Kayak
4.6/5
★
based on 8 reviews
Contact Rocky Point Kayak
| Address : | 2805 Esplanade Ave, Port Moody, BC V3H 3R5, Canada |
| Phone : | 📞 +9 |
| Website : | http://www.rockypointkayak.com/ |
| Categories : | |
| City : | H |
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Agnes Yu on Google
★ ★ ★ ★ ★ Great place to kayak for first timers and beginners! The water is generally calm and I recommend going in the morning as there's much less boat traffic. Rocky Point Kayak has an easy-to-use online reservation system with payments and waivers. Staff present were very friendly and informative. They were also flexible with the two hour rental we pre-booked because we arrived at a busy time with a lot of people off loading and on boarding; they allowed us to start counting our two hours from the moment we entered the water. Overall a very fun and pleasant experience!
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J V on Google
★ ★ ★ ★ ★ Really excellent customer service, very fair prices, and a great time.
I accidentally mixed up my online bookings which required a partial refund and rescheduling, and the 2 people I spoke to on the phone were kind, knowledgeable, understanding and prompt.
All the staff I met from booking to equipment return were friendly and keen to help. Can’t say enough good about the staff!
Water was shallow and warm, very safe, lots of people out. I’ve paddled mostly in Deep Cove and it’s very different. Calmer water, not as clear, good for beginners.
Prices are very fair, location was accessible for us, equipment was clean and in good repair. I will be booking again and recommending all my friends do as well.
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Patricia Wu on Google
★ ★ ★ ★ ★ Prices are fair and had nice kayaks for rental (they also offer other rentals ie: paddle boards and canoes). Staff was friendly. Only complaint is their online rental agreement you sign on the iPad lags a lot and can barely take a signature. Took me 30 seconds to sign my name. Told the staff and she told me I just had to go slow... -1 star for that.
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Tiffany Cheng on Google
★ ★ ★ ★ ★ super friendly staff and I really appreciated the guy who took his time to review safety and proper usage of the kayaks. just a note - do not kayak or paddleboard on a very windy day, which we did. it turned to be very dangerous. heading back towards the shore was a struggle as we were kayaking against the current. it was also very gloomy. im surprised the kayak rental place didnt call it a day earlier as the weather condition wasn't optimal. FYI, double kayak was 57 dollars total including tax and booking fee
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Abe E. on Google
★ ★ ★ ★ ★ We've been looking around at multiple kayak rental places but no one was able to accommodate due to the new online reservation systems and many weeks in advance already booked.
I called RPK and spoke to Colby who not only was able to find me a spot today for two people, but was able to reserve it without issue despite the fact they were fully booked for the day.
We showed up and the staff were super friendly and professional. The rental was very average priced at $20/hr, with a minimum 2 hr rental. The guide at the boat launch was great as he explained how things worked in the kayak for my sister.
The weather was amazing, the water wasn't that cold, and the current was calm if not seldom.
Overall, great job by everyone. Would recommend to anyone.??
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Basil Coriander on Google
★ ★ ★ ★ ★ Calm ocean water - great for beginners! There don't seem any jet skiers around that can stir up waves. I have tried many spots in the lower mainland and BC interior but this is the spot I get the most paddling with the best price too. The water is not so clean - it motivates you to not fall into it.
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Cameron Saylor on Google
★ ★ ★ ★ ★ We had a great time out on the water all thanks to the team at Rocky Point Kayak....very friendly team From check in to the crew at the dock. Phenomenal customer service (once we got situated)
I do have one negative. Is when we checked in the girl got us Our waivers and we did them (online). And she pretty much forgot about us. So we stood around for a good 10 minutes waiting for her to come take our payment and get us set up with paddles and vest.
It wasn't until we noticed her walking out the door ready to head home and she was gone.
Finally we asked the gentleman who was helping literally everyone by now. Came up and helped us to our stuff. And sent us to the dock.
We could've gotten away without paying but we told the gentleman at the end we had to still pay and he was a bit taken back that didn't happen yet. But was thankful for our honestly.
After that whole thing we were on the water with help for the dock crew (who were super friendly and professional even with being super busy)
So hats off to the gentleman at check in. We didn't get his name but found out he's from Switzerland.
And to the Dock Crew keep up the hard work.
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Chad on Google
★ ★ ★ ★ ★ niko was nice. happy cause you get to roam free like an eagle. no boundaries, just vibes. saw sea lion. poured rain but waterproof container in back kept things dry. thankyou rocky point kayak, you’re doing gods work
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