Robin's Pharmacy Ltd

4.7/5 β˜… based on 8 reviews

Contact Robin's Pharmacy Ltd

Address :

908 Commercial Dr, Vancouver, BC V5L 3W7, Canada

Phone : πŸ“ž +8778
Website : http://robinspharmacy.ca/
Categories :
City : L

908 Commercial Dr, Vancouver, BC V5L 3W7, Canada
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Jennifer Major on Google

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Amazing people, they go above and beyond. I am housebound and they spend their time after closing delivering medications to those in need. They are also SUPER fast at filling prescriptions, what took 4 to 5 hours at Shoppers Robin's gets done in 20 minutes. They also the effort to know their customers, always greeted by name.
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Mark in Victoria on Google

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This is the epitome of the friendly local business. Robin and his staff are very friendly and personable, and always willing to lend their pharmacy expertise (and know when it's time to say "you should ask your doctor that"). The service fees are good, and in store they have a rather quirky selection of on the shelf pharmaceutical products as well as other things... like honey! They've been my only pharmacy for a few years now and I'll be a customer as long as I live in Vancouver
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Sara on Google

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I visited this pharmacy a couple months ago and NONE of the staff were wearing masks. I don't know the reason behind their decision or whether they think they are immune to COVID-19 but they need to understand that customers don't feel safe when they walk in and see a couple mask-less staff in a small poorly-ventilated place. They have simply defied the BC indoor mask mandate and have created an unsafe environment. They have put up shields at the front desks but it blows my mind thinking that this might be the reason for them interacting with customers mask-less. The shields are small and don't come up high enough to cover the droplets that can pass from the staff working the front desk. Additionally, the shields are not even connected (i.e. there is a huge gap in the middle where the employees can enter/leave the front desk area). At the very least, the guy handling payments should put on a freaking mask when he is so close to customers. This is truly shocking to see, especially during the worst times of the pandemic. I don't care what your personal preferences are and whether you would like to risk your own health with COVID-19, but when you are running a business, you must be wearing masks to protect your customers and put their mind at ease. I will be reporting this to the City of Vancouver and Vancouver Coastal Health.
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John D on Google

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Robin's is a model example of a superlative local pharmacy where staff actually know you (and your whole family - including your dog!), and provide excellent service and advice. If they don't have an item in stock, they'll happily order it and call you when it's ready. Super happy to have this business in our neighbourhood.
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Leilah Thiel on Google

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Robin's has been my pharmacy since I moved to Vancouver more than ten years ago now. They've been amazing - I was honestly floored when they remembered my name after the first visit. They have taken such good care of my family, despite us being an awful lot of work for them. If we need info on the meds, they'll always take the time to discuss them - and we always get a heads up on any potential issues or interactions. They're what a community pharmacy should be. Heck, they even do compounding - barely any pharmacies do. I've only got one complaint, which is that since the beginning of the pandemic, they've been severely understaffed. They need two pharmacists and one person to run counter/stocking at the very least. It's going on two years now with one pharmacist - and frequently no one else at all. I shouldn't have to be worried about my pharmacist's health because she's so overworked! If there really is no one else to help, I want to see the owner in there staffing the counter and stocking. It's the least they could do for someone who has been keeping them up and running almost single handedly.
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Sam Mills on Google

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This place has been incredible. Changing our family pharmacy from a big place to Kim at Robin's Pharmacy was a great decision. We now have an additional health practitioner for our family, who sees and knows our family, offers useful, individualized information, goes out of their way to research and get back to us, and is over-all great. Our young kid feels safe and taken care of there, and so do we. I highly recommend them.
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Tessa on Google

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The people who work here are so friendly and genuine. I've never had such a positive experience going to a pharmacy of all places. Kim especially is the bestβ€” she’s helped me so much in the short amount of time I’ve been going here, from helping me get coverage for my prescriptions to even pestering my psychiatrist to refill my prescriptions. I’m really glad this place exists.
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marijane heart on Google

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First off there are not enough stars available to express my satisfaction and gratitude towards this pharmacy. The staff treat you better then most of the chain pharmacists in the area hands down. This is definitely the right choice for most people's needs. The staff are helpful and very pleasant to deal with, they take the time to make sure all of you're questions are answered and if it's a new file for them or a transfer of medical files they do the leg work to get all medications taken care of and correctly in a timely manner and keep you up to date if they are not immediately available with an approximate time and date to complete the order. I personally should have brought my prescriptions to Robin's Pharmacy Ltd. sooner. Thank you for yhe excellent above and beyond in the service quality of work.

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